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the food is very bad

나는 호텔에서 일주일을 보냈다. 나는 누구에게도 추천하지 않습니다. 접시는 더럽고 음식은 항상 똑같습니다. 최악의 것은 호텔의 거의 모든 관광객이 중독되어 휴가가 망가 졌다는 것입니다. 칵테일은 맛이 없습니다. 해변은 비극입니다. 해변 침대가 더럽고 찢어졌습니다.

호텔 식당의 위생 수준은 양돈장의 수준에 가까웠다. 설거지가 반쯤 깨끗하거나 때로는 솔직히 더러운 접시, 더러운 냅킨 홀더, 기름진 의자… 거의 중요하지 않습니다. 100% 확신할 수는 없지만 단순히 식당이 충분히 깨끗하지 않았기 때문에 호텔에 머무르는 동안 딸과 나는 위장염에 걸렸을 가능성이 큽니다. 그것은 분명히 우리가 한동안 음식(및 다른 것)을 즐기는 것을 막았습니다. 나를 실망시킨 또 다른 것은 무료 Wi-Fi였습니다. 우리가 처음 도착했을 때, 그것은 단순히 우리 방에서 작동하지 않았습니다. 나는 우리를 위해 호텔을 예약한 여행사 대표를 포함하여 내가 할 수 있는 모든 사람에게 불만을 토로했고, 그들 모두는 Wi-Fi가 로비에서만 작동해야 한다고 나를 설득하려고 노력했습니다. 호텔 설명과 상충되기 때문에 주장했습니다. 마지막으로 라우터가 있는 다른 방으로 이사를 해서 탐나는 와이파이를 얻었지만 매우 느리고 불안정했습니다. SunStar Resort Hotel에서 원격으로 일하는 것이 꿈이라면 잊어버리십시오. 간단히 말해서, 그 호텔에 머물렀던 것을 후회합니다. 적어도 터키에서는 모든 것을 포함하는 옵션을 선택할 위험이 없다고 생각합니다.

Me, my husband & son had a lovely holiday until check out when the night staff went into my room upon leaving, said there was a phone and laptop still in room, my husband went to get the laptop however my 9 YEAR OLD sons phone had gone missing. I have messaged several times regarding the phone via website & email and being ignored. My son is absolutely heartbroken, how could you steal off a 9 year old, clearly because we are a young family they think they can take advantage, please young English family’s beaware & keep personal belongings very close. We trusted this hotel to look after us. You should be ashamed of yourselfs.

If you're looking for a budget-friendly, clean hotel and don’t mind relatively bland food, this might work for you – but it's far from the 5-star experience it claims to be. The housekeeping staff were pleasant and kept the rooms tidy, which we appreciated. However, the rooms themselves are dated, with visible wear and tear. Some safety concerns stood out – like sharp edges near the pool, a lack of lifeguards, and a rusty children's play area. Food was the biggest letdown. While there was of variety mainly for vegetarians, the quality wasn’t there. Many dishes were poorly prepared, often cold or overcooked, and some items felt unsafe to eat. Breakfast was especially lacking, and most drinks tasted artificial. Dinner started late at 7pm, which didn’t suit families with dietary needs. Service was hit-or-miss. Some staff were kind, but many seemed uninterested in helping beyond the basics. The beach was rocky and uncomfortable, and the nearby rear entrance wasn’t monitored, which raised security concerns. Also, there was no communication from staff during minor earthquakes – not reassuring. Bottom line: If you want a cheap, no-frills sunny break and aren't expecting luxury, this place may suffice. But calling it a 5-star resort is misleading. It’s more like a 3-star at best.

Sadly this is far from a 5 star hotel, mediocre 3 star at best. Food was OK but nothing special. The main disappointment with this hotel is the lack of a properly stocked bar. Only 1 bar with 3 serving areas covering the restaurant, pool area and reception hall, serving 1 brand of beer, weak pre-mixed cocktails of which there were only 8 to choose from. Wine was awful. The other drawback was its location over 2 hours from airport which we were aware off, but hadn't realised there is nothing around/nowhere about to go out if you wanted better food/drinks. The beach is over a very busy overpass with 50 steps either side then a further 20 down to beach....which isn't really a beach more pebbles, sharp stones and very course gravel. Very sore on feet. When you reach the water it's a very step drop in loose pebbles making access extremely difficult. Once in the water the sea can be choppy due to the large areas of rocks beneath the surface. The entertainment wasn't great with The Show Night being a sexist, misogynistic, humiliation of 4 ladies, who didn't know what they let themselves in for. All that said the Staff were great, the place was clean