더 퀸즈 호텔 펜잔스

Lovely old hotel, still a lovely place but, sadly, showing it's age in some minor areas (aren't we all!). Excellent, helpful and attentive Staff. Good selection of food, well presented and very enjoyable. We stayed for one night, on two occasions, and thoroughly enjoyed it. Many thanks to the Management and Staff.

Breakfast was surprisingly large portions, good cooked quality. Cold buffet was limited. Service was a bit slow. Bed was very comfy. Good to have a window that opened and a fan in the bedroom. Had dinner in the restaurant first night and the chicken was delicious. TV channels in the room were limited depending on the weather. Good option for Penzance as a base then use the bus to get around.

Like it

Classic English hotel, my room was recently updated and clean; strange not to have daily cleaning service. Small Single room with sea view was expected and very cosy. Appreciate the soft, thick new carpet. Also the single armchair was well used to enjoy sitting by window for the view. Bathroom was brand new, modern and didn’t blend into environment which is a shame. The water from shower was either too hot or cold; also the shower head could not be fixed into the rail so needed holding up. Restaurant meal was very nice, service was especially friendly and attentive. I would stay again in the near future but remind other guests considering that this is a 3 star hotel so you should appreciate that this is meeting the expectations of this grading. Overall daily service at hotel reception was well appreciated and always greeted when passing . Well done and thank you to the hotel staff!

Amazing stay

Antique hotels, with acceptable decoration but quite overpriced. Hygiene not particularly good for one insect is found in toilet. Room is also far from elevator.

Bonito hotel victoriano. Está un poco anticuado pero es muy agradable y tiene unas vistas muy bonitas.

房間很大，含早。海景餐廳一絕

這是這些住過最差的酒店，除了位置在海邊沒有一點可取之處。 房間內窗户上的灰塵一層後，衞生間地板已經臟黑的不行； 入住3天沒有一次客房服務，而且在酒店3天居然沒有看到打掃衞生清理床上用品人員，嚴重懷疑酒店衞生； 酒店早餐極其簡單，也是在英國吃過最難吃的英式早餐，菜單上的沙拉居然就是罐頭…… 所以，預訂了3天，竟然吃了3天涼牛奶泡麥片。 工作人員也非常不友好，鑒於帶着小朋友，臨時找不到酒店，被迫入住。 不知道為什麼這間酒店攜程要幫忙做廣告，建議各位慎選之