From start to finish, this was a great place to stay! It is located walking distance from Plaza Mayor and about a 15 minute walk to Madrid Atocha–Almudena. The real reason for the 5 stars is the amazing customer service provided by the whole staff. They are extremely professional, extremely friendly, and overall just amazing people. The room was well kept, clean, and perfect for what we needed. They are performing updates to items at the hotel, some that we even noticed during our stay, with their goal of making it the best stay possible for all of their guests. My wife and I will definitely stay here again the next time we are in Madrid!
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