컴포트 스위트 마카에(Comfort Suites Macaé)

It was good but probably can have better quality of furniture

ar condicionado ruím, antigo e mal posicionado muito próximo da cama com ventilação mal direcionada, o que me deixou gripado. Restaurante com preços altos e ingredientes de má qualidade (carne dura e de baixa qualidade). Solicitei 2 pratos, preço médio próximo de R$ 100,00, um no jantar e outro no almoço. A picanha era dura e longe de ser de fato picanha (não era picanha). O filé mignon foi o pior que já tive acesso, parece mais carne de fígado. Sinceramente, o restaurante precisa rever urgente a qualidade dos ingredientes e o nível dos pratos.

Excelente localização e tamanho de quarto. Limpeza pode melhorar. Funcionários atendem bem.

Avoid this hotel. Upon checkin there was chaos with colleagues as they had clearly oversold the hotel rooms. My room was only half made up. Missing towels, soap, etc and the floors hadn’t been cleaned as covered in hairs. Unfortunately I looked under the bed (see photo). Bed sheets so thin you needed a blanket but mine were missing. The 2nd day I asked them to clean and leave me a blanket only to arrive back late after a business evening event to find the room hadn’t been touched and was still filthy. Thankfully I was checking out the next day. I’ve stayed before and it wasn’t this bad but I’ve been told the new management are to blame.

The only reason I did not give it a five star: in the mornings I woke up early and went up to have breakfast. I tried to pick a a cup of tea and some fruits for my wife, who does not like elevators (the restaurante is in the top floor) and I could not. The hotel has a policy in place that prohibits anyone of taking any food or drink away from the restaurant, even if breakfast is already included in the room price! This is the most ridiculous policy I have ever seen in a hotel!

SOME of the staff was very friendly and attentive. Had some internet issues and they moved quickly to resolve. Major issue with cleanliness, it the first room I was assigned, while unpacking my clothes and putting in closet, i found a plastic bag inside and upon checking there was a CONDOM in the bag.. This obviously left me doubts as the cleaning staff capabilities. There was also an alarm that tripped at least once a day, very annoying after a 36hr journey, where I wanted to rest for meetings the following day

Clean, decent breakfast. Walls are thin though, you can hear neighbors. Staff was good.

Hotel is very tired and dated now. Lots of things not working or broken. Guess we were a bit unlucky because restaurant was shut for refurb. Breakfast delivered to room was pretty poor.

The team at the Comfort Suites Macaé is simply excellent. They maintain high standards to make your stay relaxing and easy. At one point, they managed to open the gym to suit my crazy schedule. Other highlights: the breakfast room on the top floor where you have the impression that you are hovering over the beach. Too cool. My room's view from the balcony was pretty magical too. For someone who is Nordic to gaze at a tropical beach every morning in March receives an extremely high score. In addition, the reception staff were a key to me feeling looked after as my Portuguese is rather at the naissant phase. :) They always had a friendly greeting for me. Thanks to them, it was my home away from home for a month and I hope ever so much to return there.