데를론 호텔 마스트리흐트

This is a superb hotel. The staff are friendly, attentive and always wiling to go the extra mile for guests. The rooms are very comfortable and well equipped, the breakfast are absolutely marvellous and its location is excellent. Thoroughly recommend it.

we arrived at the hotel to visit the roman ruins underneath , the staff were lovely, so friendly, some of the nicest people we met in the netherlands. the ruins were amazing we loved it, thank you for allowing access. The town of maastricht was ok, lots of shops , we walked around to enjoy the history, the staff in the information office were so rude, talking to themselves could not care less about helping, and no toilets in the whole town what an uncivilised place. Much nicer places than maastricht, try woerden its magic

We stayed last Saturday evening organised by Andre Rieu Travel. The room was described as “De luxe double” and cost over £300 including breakfast. Having attended a concert previously, we found the hotel did not offer its normal menu but a limited pre-concert offering. I phoned some weeks ago and checked if this would be the case again. As it was, I asked if the hotel would email the menu when available before we booked a table. None arrived and, staying in Cologne the night before, I reminded them by email. I was told it still was not available but to ask again at check-in. When we arrived actually an hour before our room was available, I asked again - only to be told there was no availability. Great! You might describe our room as bijou. It was an attic room in the eaves full of mis-matched fabrics and a tiny bathroom. I cannot tell you how many times I hit my head. When we were asked at check-out, “How was our stay”, I commented, “It was not the smallest room I have even stayed in, but close.” One receptionist turned to the other and said knowingly, “311”. The corridor smelt badly of damp or stale food or both. Rarely do I check out escape routes in the case of fire but this time I did. Breakfast was in their dimly-lit Roman ruin and was OK as far as choice was concerned but the queue for the only coffee machine was 8-deep. In all very underwhelming. The only redeeming feature was - the concert was excellent.

Great hotel in city-center Maastricht. Nice rooms, good breakfast and good food. The terrace in front of the hotel is incredible. The staff is unbelievably kind and helpful. Special thanks to Demi and Femke who arranged to ship a forgotten iPhone charger to our home-address.

We stayed at the Derlon Hotel over Easter weekend in the Andre Rieu suite. I went to school for a semester in Maastricht 33 years ago, so this was a bit of a homecoming to visit old friends. In my opinion, the hotel has the best location in Maastricht on the Onze Lieve Vrouweplein. The entire square is filled with outdoor seating for the many bars and restaurants that line it. We spent lots of time there in the beautiful weather. Besides the restaurants right on the square, we walked to dinner at La Taverna and Le Fernand while we were there and also picked up pastries (vlaai!!!) from the Bisschopsmolen bakery, which is right across the street from Le Fernand. The room had a large King size bed, a sitting area, an enormous terrace with lots of seating, and a glassed-in bathroom. The bathroom was a little strange to us. There is zero privacy with all the glass. Luckily, we maintained the mystery in our marriage by maintaining distance when it was being used. I loved the shower gel, shampoo, and conditioner that were provided. I believe the brand is "Zealot". The staff was very friendly and accommodated each and every request I had and answered all my questions. Hopefully, I'll return to Maastricht soon. This is where I will stay.

Walked from station to hotel which was fine. Couldn’t work out where entrance was then realised it was attached to the restaurant. The bar does not have any seats so you sit at restaurant tables…..strange?! Drinks and menu great. Good value for money. Restaurant menu limited. However excellent restaurant service and they wanted to please. First glass of wine was taster level, improved with 2nd. Our room was clean and small (deluxe) and smelt of smoke. Very tired. Could hardly move in bathroom. Black shower curtain. Small bath. No shower area. After our first day out we realised what a perfect location. However, went for drink at the hotel and nobody served us or acknowledged us. Even when we got up and left we were ignored. Sad to say previous reviews are correct on service. Breakfast nice however nobody acknowledges you. I don’t understand? You could be anyone from outside. Yiu are just ignored. Such a pretty town and I would return but NEVER to this hotel.