반얀트리 타무다 베이(Banyan Tree Tamouda Bay)

酒店非常美，建築物的光影設計很美，酒店環境很美，服務很好，早餐豐富，房間很好

酒店硬件不錯，餐廳服務特別好，有很多帥氣美麗的小哥哥小姐姐。小缺點是房間水很少，打了2次電話也沒送來。mini bar是空的，check in和check out因為攜程的問題，都在大堂等了2個多小時，期間也沒有水喝。下次會考慮專門過來度假。攜程真的是沒法評價，我全款預付過的訂單，到酒店説攜程沒付款，我先付了按金入住，然後打電話給攜程處理，晚上攜程發消息告訴我處理好了，check out時退按金就行。我再次和攜程確認，希望他們核實好，不要再出問題。攜程網上承諾説沒問題。check out時酒店還是説沒收到付款，就這個問題我在大堂待了2、3個小時。期間還得知攜程是發郵件和酒店溝通，就很無語。最後攜程給了500代金券表示歉意。但是我想説我更希望旅行愉快，500元對我也沒有意義，因為這個問題，旅行計劃打亂，本來想退房當天開車到拉巴特還能逛一會，最後到了拉巴特酒店已經下午6點了。

別墅大住的很舒服，環境不錯，服務很好，就是早餐樣式少味道難吃

酒店比較舊了 服務前台還不錯客房服務很一般

Had an amazing Stay in this hotel , very friendly & professional staff , private beach access , spacious & clean villa …. Everything was on point . Especial thanks to Mrs Rachida & Tarik HK . It’s so far , the best place to be in north of Morocco . Highly recommend it whether with family or friends .

I stayed just two days, but it was just amazing, wondeful staff, it is not my first time , and won't be the last, thanks Banyan tree . Your service with the clients is excellent, every time I come, I feel impressed with many new things, keep working in that way.

Banyan tree is a perfect place to stay in north of Morocco . It is close to blue city . The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The resort team has always been friendly, patient and helpful. That impressed me the most. No matter what time of day or night, you could turn to them with all your concerns thanks to Sana front office manager ,who mad our stay unforgettable 🤩 Thank you tingitana team for your delicious breakfast. Thanks for making our vacation that much better

I had the worst experience at Volubilis . For starter , when we arrived there we had to wait for a while for the server to come get our order , we ordered some appetizer and were looking into the main dish . When it was time to order the main dishes around 10;30 pm , the waiter told us the Chef has left and we couldn’t order dinner that was exactly at 10:35pm. We were astoned with what he said . I asked that we speak to a manager one of the leads told us the managet had left . He offered that we order from another restaurant but as expected the food was really bad . Then comes the cake that we ordered a day before, when we finished our cake , the bill comes they charged us for everything including the main dish which was pretty bad and no discounts eventhough it was their mistake for not letting us know that the kitchen has closed . I would never be coming back to this restaurant just because of customer service and the food also.

I made a hotel reservation with *********** for reservation for a one night stay in a hotel in Morocco. Bearing in mind when I made the reservation I opted in to pay later and not now because I wanted to view the room at the hotel to make sure all was in check. when we arrived at the hotel around I told the receptionist do not to check us in because we want to view the room first, We asked the receptionist if we could see the room before we proceeded, the receptionist mentioned the price we got quoted on *********** and also told us that we had to pay other taxes and she presented a document that didn’t have a *********** logo on it, so it was unofficial and we asked how are these taxes being made up and she couldn’t answer the question, she told us they were taxes that just needed to be paid. The the amount was around £180 GBP and also asked us to leave a £300 deposit behind the reception for services which wasn’t mentioned in ***********’s website, So I asked the receptionist why wasn’t this information mentioned on *********** or before we made a reservation? and She still couldn’t answer the question. So we proceeded to view the room and as shown on the pictures, the swimming pool in the room was very small and wasn’t the same picture on the ***********’s website the pool was extremely small and was basically a pound for goldfish. Now satisfied that we had seen the room we decided we was not going to stay the night. because *********** failed to mention the hidden taxes charges or the £300 pound’s that we had to leave behind the customer service reception desk, if we had stayed the night, it would’ve cost us around £1000 pounds for one nights, bearing in mind *********** quoted us for £419 pounds for the one night stay. Bearing in mind when I was charged the full amount, it was the precise amount we was quoted, they didn’t take any extra taxes that they asked us to pay and also there wasn’t cancellation fee involved, so they took the whole amount as if we stayed the night. In these circumstances what usually happens is you pay a small cancellation fee they don’t take the full amount if you didn’t stay. Sometime later the hotel tried to take a cancellation fee from my account, I received an email from *********** asking me to update my credit card details, which I didn’t. so that the hotel could go ahead and process the cancellation fee, bearing in mind on my reservation with *********** it didn’t mention a cancellation fee, so this further proves my point that ***********, is a fraudulent company and it allows hotels to extort there customers. It appears that this cancellation fee was generated last minute because it wasn’t mentioned before hand and if it had existed it would’ve been taken the same day. Avoid this hotel at all cost I’m a dual national and you’re hearing this first hand from a moroccan citizen, the hotel stopped answering my calls when I was trying to resolved the issue. Reported this to my bank and they are resolv