네메아 아파트 호텔 소 클라우드 리옹 파르 디유

This hotel near the Gare de Lyon-Part-Dieu station is not a place to stay. When I stayed there last month, they took 35 euros from my credit card when I checked in, even though I had already paid for everything through Trip.com. The hotel said the money would be refunded when I checked out, but it still has not been refunded. Trip.com contacted the hotel three times and received no response. Trip.com said they would continue to contact the hotel, but it was so egregious that I decided to warn future guests here to avoid the same non-refund problem. The hotel's problems are not limited to non-refunds. Surprisingly, there were no towels in the room, and when I complained to the front desk, I was told that all the towels had been sent to the laundry the day before. The hotel had no intention of providing towels to guests who could not even take a shower.

The service here is terrible. The room is so small, and they haven't enough kitchenware. It's very close to the railway station. Near shopping mall --westfield.