그랜드 호텔 르비브 카지노 & 스파

I have stayed here before, in July 2022 so this was a revisit. Location can't be better in the city center of Lviv. Room excellent but I don't like the bath/shower combo. Bed made a perfect sleep quality. Really my only complaint is the breakfast, it was bad 2022 and still is 2024. It's a small area and limited selection. One morning they had reserved half of the breakfast area for a football team, every seat taken,

I experienced an out-of-the-ordinary extraordinary helping hand from this in all respects impeccable hotel when I, after we had returned home to Norway, realized I had forgotten my new tweed jacket on a hanger in the locker inside the room where I had checked out 48 hours earlier: one call to the front desk was all it took for them to identify the garment that already had been handed in to the Lost & found departement, confirming back to me that this was the missing garment, and then wrapping it nicely up and dispatching it to Norway - free of charge! Indeed, even when I insisted on paying for the freight, the hotel refused to take paid for the service, and sent me a tracking code for the dispatchment to follow the jacket’s journey through Europe back to me! Astonishing service! This makes for loyal customers, and an outstanding reputation! This adds to an otherwise impeccable experience at the Grand hotel in Lviv! The hotel is located at the absolute city center, at convenient walking distance to any and all sights and destinations in Lviv, and is a newly renovated version of a classic ‘Habsburgian grand hotel’. Rooms are very comfortable and nice with a smart classic ambience; reception staff are service minded, helpful and nice; and breakfast is a vast buffet where everyone will be satisfied. The Grand hotel is definitely ‘the home away from home’ in Lviv, and the only place I will consider for return trips - Thanks for adding so positively to our 4 day stay in beautiful Lviv!

Very nice, cozy hotel, friendly welcome! Breakfast is delicious. Very central location close to the most part of sightseeing. Room is comfortable, impeccable clean and quiet. I can only recommend! Next time I will try Spa :)

I booked Grand Hotel for just one night at the end of April. Checkin process was subpar, no information about amenities/breakfast or wi-fi was provided. Just a reminder to pay tourist tax upfront. Then I asked if I could check out 2 hours later, not at 12pm, but at 14pm. I was told I need to pay half of the rate of the room for just two hours, which is like 80$. Ridiculous. The room is quite small, okay for one person, small for two. Wi-fi on the 7th floor barely working. Better to avoid this hotel, overpriced, and customer service is definitely lacking.

We were in SPA, water in the pool was not warm( it was like room temperature), jacuzzi wasn’t working. Room at the 5 star absolutely is not 5 star. Maybe it deserves a light four with minus. All other benefits I can’t evaluate because we didn’t use it.

Lovely rooms with quality bedding as well as very pleasant and helpful staff. The bathroom has a shaving mirror which is always a bonus (but rarely present) as well as a heated floor and a large shower cubicle. The only negative points are no milk to go with the room's tea facilities and service in the bar and breakfast room can be a little slow. It is however a great place to stay if time is not of the essence and is centrally located in a beautiful city.