프로타라스 럭셔리 호텔

'이 호텔에서 휴가를 예약하는 것은 3년째입니다.일반적으로 우리는 호텔과 제공하는 숙박 시설과 시설에 만족합니다.물건은 전문적이고 친절합니다.아침 식사는 모든 취향에 맞는 다양한 재료를 제공합니다. 페이스트리는 최고 품질은 아니지만 메인 레스토랑(antaeus)의 음식은 매우 좋고 맛있습니다. 호텔의 단점 중 하나는 객실이지만 일부 객실은 개조되지 않아 개선할 수 있는 것입니다. 마지막으로 가장 좋은 점은 이 호텔은 물론 수영장이며 꽤 크고 수영장 주변에 충분한 선베드가 있습니다.'

'Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.'

'호텔은 매우 편안하고 매우 편안합니다. Protaras와 해변(걸을 수 있는 곳) 근처에 있지만 군중을 피할 수 있는 곳! 대규모 복합 단지와는 거리가 멀습니다. 목욕할 수 있는 호텔 앞에서 울고 있다. 호텔은 도보 거리입니다. 호텔의 무료 주차. 도착하면 음료로 가득 찬 방에있는 미니 냉장고 (무료) (전체 체류 기간 동안 한 번만 채워짐). 하루에 2개의 작은 물병이 방에 보관되고 하루가 끝나면 2개의 작은 초콜릿이 보관됩니다(가치가 있습니다). 페로와 접시는 무료입니다. 호텔은 매우 편안하고 편안합니다. 프랑스 TV 채널은 없지만 TV에서 Netflix 계정을 연결할 수 있습니다. Cap Greco 근처에서 차로 15분. 매우 아름다운 장식. 나는 수영장의 전망과 함께 과밀화 될 기회가있었습니다. 호텔은 매우 편안하고 매우 편안합니다. 2명의 직원이 프랑스어를 구사합니다(도움이 됩니다). 호텔은 귀하의 체류를 위해 (/렌드) 하나를 제공 할 것입니다. 거래를 예약하는 필요를 피하기 위해 편의에 따라 도착에 할당된 매트리스를 재생하십시오(변경할 수 있음). 나는 호텔의 평온함을 정말로 즐겼다. 우리는 기분이 좋다. 나는 기쁨으로 돌아올 것이고 주저없이 추천합니다.'

'훌륭한 호텔, 좋은 위치, 맛있는 아침 식사 및 저녁 식사. 베라 매니저가 항상 도와드립니다. 괜찮 았어.'

'lovely staf espacial flora from the front desk, she helps us so much.'

'Очень вкусные и разнообразные ужины в ресторане, от лосося и креветок до блюд мексиканской кухни.'