Logis les Charmilles Chalon-Sur-Saône Sud

Just out of the motorway, still quiet, nice building and reception. The room was OK, bathroom Spartan, no shower curtain, no toilet paper stand! We had a nice chat at the reception bar with a glass of good sparkling wine before dinner, the the problems started: we had no common language with the personnel, who ran away every time we tried to make an order. The Hungarian receptionist was the only one we could communicate, somehow the timing did not work; the wines ( excellent) came late, far after the courses. About hte courses: starters were good, steak stiff, cheeses excellent with the red that came late.

Warm reception, the room was small, clean, standard, but the bathroom could be good by adding a shower wall or at least a curtain, as well as a toilet paper holder! We had a pair glasses of wonderful Cremant chatting with the nice receptionist, who was the only one who spoke English. The menu was short, prices moderate, and the wine list impressive! Then the problems started: the white we ordered came after several attempts, when the starters ( good) were almost finished. The same problem repeated with the red: the main course was half eaten, when we had the bottle opened. The rest of the bottle ( very nice Pinot Noir) was finished with tasty cheeses. As titled, contradictionary, perhaps because of the lack of a common language.

Although an extremely bad room it is probably one of the better ones we have experienced in France. Access to the room was up a very dodgy staircase. Couldn't get the room door to open so asked at reception. The lady pulled the door towards her and then rammed her shoulder against it to open! You not strong she said 😂 The room we were told had been newly decorated so goodness knows what it was like before. The bed was comfortable, bathroom exceptionally basic. Toilet tucked back in a tiny alcove then the shower in front. No shower tray, it was like a wet room! Reception lady was very nice and helpful. Evening meal was in a conservatory type area. The waiter was very good and the meal was excellent. We never ate breakfast so cannot comment on that. The 2 stars are for the shabby dangerous staircase (no lift) worn out landing and warped door. Staff very nice.

We used this hotel as a stopover on our way home from the south of France. It’s only good point was its proximity to the A6. The room was tired and uncomfortable. The shower cubicle and toilet had not been thoroughly cleaned. Although the Logis hotel guide stated the restaurant was gourmand standard the chef was on holiday so only a very limited menu was available. The waiting staff were less than attentive. Some renovation was apparent due to cabling hanging in the corridor outside our room. Thank goodness we only stayed one night. Will give this a miss in future.

Fuyez avec votre smartbox ailleurs ils ne sont pas en phase avec la réalité Ce restaurant refuse de vous servir un menu carte si vous avez un coffret cadeau... alors que tous les restau que nous avons fait le font et de plus AVEC PLAISIR puisque nous leur faisons gagner plus sur un repas.. eux non .. une carte menu smartbox point final... qui ne casse pas trois pattes à un canard un routier fait largement mieux ... PAS EN PHASE AVEC LA RÉALITÉ.. par contre vous pouvez commander sur la carte des vins (ex une bouteille à 120€) pour un repas smartbox obligé à même pas 15 € de saveur... Allez ailleurs c désolant de voir encore des restau si peu connecté... dommage le cadre pourrait être agréable l'été mais trop près de la route trop bruyant

Très bon hôtel , avec un personnel très attentif et souriant : nous sommes bien entourés . Nous avons pris le repas du soir : bonne cuisine avec des produits frais Bonne literie . Avec un parking fermé pendant la nuit . Une bonne adresse Marie Odile