루르드 마사비엘 동굴 근처 호텔

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

불행히도 아내와 나는이 호텔에서 끔찍한 경험을했습니다. 호텔 주차장에 더 이상 사용할 수 있는 공간이 없는 도착 시 모든 것이 잘못되기 시작했고 우리는 이 호텔에서 떨어진 다른 호텔에 차를 주차하라고 들었습니다. 그런 다음 네 번째. 그들은 우리를 환기가 전혀 없는 방에 넣었습니다. 그리고 호텔의 에어컨이 꺼져 있었습니다. 그들은 우리 방을 바꿀 것이라고 말했지만 그렇지 않았습니다. 우리는 또한 호텔에서 아침 식사를 샀습니다. 그러나 직원들은 제대로 훈련되지 않았습니다. 우리는 식사 중에 반복적으로 지불 증거를 보여주도록 요청 받았으며, 아침 식사를 위해 테이블을 사용하는 완전히 말도 안되는 규칙이 있습니다. 매일 우리는 준비되지 않은 다른 테이블로 테이블을 변경하라는 요청을 받았습니다. 우리가 앉았던 것은 점심에만 사용되었다는 것이 정당화된다는 것입니다. 대체로 나쁜 경험입니다.

리셉션의 여성분은 정말 환상적이었습니다. 그녀는 정중하고 매우 협조적이어서 매우 도움이 되었습니다. 10/10. 그 사람 이름을 못 들어서 미안해요. 하지만 그녀는 정말 훌륭했어요!!! 객실은 당신이 상상할 수 있는 것보다 더 기본적입니다. 침구도 잘 정돈되어 있고 깨끗했어요. 다른 곳에서는 위생이 좋지 않았습니다. 화장지 부족 등은 좋은 시작은 아니었지만 불만은 아니었습니다. 화장실에서 ”악취”가 났고, 화장실 솔인 것을 발견했습니다. 수영장 지역은 수용 가능했습니다. €12의 아침 식사는 괜찮았지만 환상적이지는 않았습니다. 위치는 그로토에서 조금 멀었습니다. 시내 중심에서 하루를 보낸 후 오르막길을 걷는 것이 우리에게는 너무 많았기 때문에 우리는 매일 밤 택시를 타야 했습니다. 전반적인 시설은 수리가 필요하며 커피 버터 밀크 등과 같은 기본 품목이 담긴 상자를 구입할 수 있는 옵션이 있었으면 좋았을 것입니다.

The lady Manon on reception was very warm, friendly and helpful, delightful. I took my mother for 2 nights, it was adequate for 2 nights. We had 2 separate double rooms. Reception very bright and clean. Carpets in bedrooms heavily stained and filthy ! Quite a turn off. Decor in hallways and stairs tired and in need of redecorating. In the rooms there were paper cups and wooden sticks, no milk and only 2 fruit teabags, no breakfast tea or coffee. Odd for a 4 star hotel ? Beds comfy, street quiet. Walls paper thin, so can listen to neighbour's TV as if in your own room. Also could hear my mum using loo in next room. Overall I wouldn't stay here again. Unfortunately as the owners nevef reply to comments on here, I doubt anything will improve. I think because Lourdes is such a tourist, people will put up with anything as they see it as part of their penance.

직원들은 매우 친절하고 환영했습니다. 우리는 아름다운 방을 가지고 있었다. 모든 것이 완벽하고 깨끗했으며 옷장에 팬도있었습니다. 좋은 밤, 바닥이 조용하고 조용히 쉴 수 있습니다. 추천합니다.

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

We are on a train leaving Lourdes and didn’t want to let this review slip by forgotten. We loved it here. The room, the most excellent breakfast, the friendly service and, of course, the price. Located very near the train station, and a short walk to the Grotto. Very convenient! I especially recommend the hotel and the visit to Lourdes to those at the beginning of their Camino walk; a great way to start the journey!

This hotel is normally excellent, and we always booked it in the past, but this time we had a nice suite but the heating was not functioning properly and i got a cold. I could not sleep as the room was so cold, had to wear a jumper, my socks and a nightcap in my bed. In addition there was a noise coming from a ventilation outside our windows. I do not mind paying even double price for my suite but i want to feel comfortable in my room. The breakfast room was also freezing. Not good. The management needs to do something to remedy these issues.