I grew up in Louisville and am familiar with the area, so I was excited that they now have a hotel in this area of town. You really can't beat the location for dining and shopping.
Other pros: very clean generally, excellent and fun pool area with great service, parking behind the hotel was easy.
Cons: finding someone to help with anything was a challenge. My room didn't get serviced the entire time I was there (four nights) and there was no information about how to contact someone to remedy that. There also wasn't any info on the wifi (had to track someone down who worked at the pool to figure it out) or how to request something as simple as a box of tissues for the room. The front desk seemed to be staffed sometimes but empty other times.
I stayed just a few days after they opened, so I'm guessing they'll have things ironed out quickly. Overall, great location and good potential, but needs to work out some kinks.
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