스프링 아로나 그란 호텔 & 스파 - 어른 전용(Spring Arona Gran Hotel - Adults Only)

Another great stay at spring hotel Arona grand in the up!. So much so we had to rebook for September, Antony & Stephanie provide a personal service when we had any issues going above & beyond, Food drink & the cleanliness of the hotel is excellent, We really do enjoy our time in the up! It’s a great experience worth every penny. Thank you again Arona Grand for a lovely stay.

My husband treated me to seven days here for my 40th birthday and upgraded us to the UP with massages included, we booked with Jet2 who did us a good deal. Check in was very quick and we were allocated a room on 6th floor so easy access to the rooftop. Our room was lovely and spotless and the view was amazing! Had 7 nights brilliant sleep because the bed was so comfy. We spent every day on the roof and it was so peaceful and relaxing with views to die for. There were always loads of beds to choose from with freshly folded towels on them. Lots of choice at the bar with premium drinks included in the all inclusive and the food on the roof was always nice and fresh just a little repetitive. Chilled wine and champagne to help yourself too and bottles of beer in the fridge. Everyone was so friendly and we got chatting to some lovely couples of all ages who had been going to Aaron’s Gran for years, some even 20 odd years in a row. Food in the main restaurant was beautiful and so much to choose from! All staff very friendly and attentive. Didn’t watch much of the entertainment as we went out most nights but the couple of nights we watched it was good. Lots of bars and restaurants within walking distance and supermarket straight across the road. Me and my husband had a massage which was great and the spa is so relaxing I could of spent all day in there! We got a 5 course a la carte meal included in our package and it was delicious, highly recommended. We would definitely stay here again and have recommended it to friends, family and colleagues of ours, you will not be disappointed if you stay here!

The Aron Gran sits proudly at the end of the bay in Los Cristianos, meaning it easy to get about. When you enter the hotel, it is a wow with a hugh atrium and chandelier with plants growing down the side of the internal balconies. The reception is just a desk and hard to see but check in is fast and painless. The hotel is very clean. A lot of money has been spent on the outside areas. There are 3 pool areas of varying temperatures from 20 degrees to 35 degrees, the third and warmest containing jacuzzi bubbles and water jets. There is a pool bar and plenty of seating and sun beds. There are no kids here either. Sitting by the pool is a pleasure, and music is only played during aquarobiccs at lunchtime. Pool towels are included in your stay For an extra 60 euros per person, you can use the UP area on the roof. This has free snacks and infinity pools We had a peek but didn't go as it seemed expensive for what it offered. The dining room is buffet style but didn't feel crowded. Food to suit everyone was different daily. The room was the disappointment of the stay. Plastic chirs on the balcony and the decor something from the late 80s. There is a fridge in the room, tea and coffee, safe etc and robe and slippers. The room we stayed in had a sea view but no sun until it was about to set. The paint on the bathroom ceiling was peeling, lino lifting and doors etc generally shabby( see pics) The evening entertainment was similar nightly with some sort of music act rather than a variety. We are probably also the youngest guest here ( 50s)most being in theor late 70s and 80s. There is even a place in the hotel for mobility scooter parking!! Staff are friendly and speak English. There is a gym which iss well equipped. The hotel has a spa by the pools which is quite expensive to book treatments but very relaxing. We enjoyed the experience but probably won't be back as it was not a cheap hotel and reallyfailed to deliver that wow factor we expected having read other reviews and we got as we stepped into the hotel lobby on day 1

Good hotel rooms are spacious views are beautiful look at the pool and out to the sea. Food is good we had breakfast and dinner the staff we attentive plenty room on the balcony with table and chairs Not noisy at all

Another excellent stay at the Arona Grand . Facilities and service excellent .Food selection and quality as ever very good . Food could be a bit warmer on the buffet . The pool waiter service is poor with only one waiter walking the area at occasional intervals . Seem to have the staff on duty but not covering service around the pool . Cleaning staff occasionally unable to clean the room each day . On the whole an excellent stay with friendly staff . Keep improving

Our 5th time in this excellent hotel. Again a wonderful holiday, with one exception. The waiting staff in the bar and pool restaurant are to be commended , a big thank you to Soto and his colleagues who gave exemplary service despite dealing with many guests. Food and entertainment as ever very good and the hotel is exceptionally clean.No complaints whatsoever: However the holiday was somewhat tainted when a sum of money went missing from our room. Most of our cash cards and valuables were in the safe however I left a few notes in the drawer for incidental purchases in the supermarket across the road. This sum went missing from the Drawer on Sunday last,which was disappointing. I reported it to reception. It was my responsibility to ensure it was put in the safe, however it put a shadow over what had been a great holiday. This won't put me off returning to the hotel, as I would not allow the actions of one individual to impact on holidaying in one of the best hotels in Tenerife, and I plan to return.

Great hotel and facilities but not very helpful reception staff. We had made the hotel aware that my wife could not use the lift and whilst we appreciate (at this hotel) that you cannot reserve a specific room we simply asked for a low floor. On arrival we were told that there was no available rooms below floor 6, it was not so much the fact that our communication had been ignored but the attitude of the staff, the shrugging of shoulders and “what do you want us to do”. No empathy, no concern just walk up 6 flights of stairs and come back tomorrow and we’ll see what we can do. In addition the complimentary taxi service from the airport was not bookable so we were forced to join the very long queues for over an hour. Not really what you’d expect from a 5 star hotel. This was our 5th visit here. This time we’re staying elsewhere.

The Up experience at the Arona Gran Tenerife is excellent so chilled just what you want food and drink good branded spirits always nice .Views lovely and pool choices nice .UP Rooms have lovely views great sunsets.The buffet there was good evening and breakfast lots of choice and good choice of freshly.made delicious

Just had a week in this fantastic hotel. Got a classy feel as soon as you enter, beautiful reception area, friendly staff making check in comfortable. Nice rooms,fridge included, pool area very attractive, jacuzzi pool brilliant, all pools heated also.plenty sunbeds to go round,no problem. Quality of food at breakfast and dinner a real highlight, spot on, including the offer of a glass of fizz at breakfast, first time I've come across that. Location fine, a couple of minutes walk to sandy beach, about a mile into las Americas. All in all a fantastic find and would return here in a heartbeat