The property is very well kept. Service is pretty good. Poolside service is attentive and very gracious. Front desk is ok... not always accommodating. Too many times I have to ask, beg, for extra bottle of water. The attendants at the health club said they have no water bottles but I could see in the mirror 1.5 cases behind the counter.
The restaurant list is large (5). The selection that are open is limited. Pool side bars, attached to a great infinity pool close at 5:00 (?!?!?). One of there biggest restaurants has limited nights of operation while the Italian restaurant (in Mexico) is open every night.
It is a great property that is challenged by being connected to one of Hiltons Grand Vacation sites (aka Timeshare). They struggle with the us/them thing.... Lastly as nice as the property is the challenging food options limit you and a trip to one of the towns - San Jose ($18) and San Lucas ($24) make it a little 'out of the way'.
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