더 윈체스터 호텔 앤드 스파(The Winchester Hotel and Spa)

Sadly I can't tell you how it was. Despite a friend being taken in to hospital over 24 hours before trip amd therefore having to cancel. I was not allowed to cancel or even postpone. Shame as now I'll never go back there due to this. Or use trip

The lady at the front desk was very friendly and a very warm experience.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.

Great hotel, short walk to town centre to see all the wonderful historic sites. Spa was lovely with sauna, seam room, relaxation room, jacuzzi and small pool. Dinner was delicious, room and bed comfy, slept really well. Wouldn't hesitate to use on any return visits.

Very nice and comfortable place, great spa and breakfast in bed!

酒店不錯，早餐很好吃，温泉和游泳都很舒服！非常推薦的一個地方。 温泉免費，包在酒店錢裏，不用另外付錢。

酒店在火車站附近，房間極潔，有泳池，可以做 Spa

Nice room and stay. Biggest issue was the blind. Let in so much light, as there was an outside light outside the room was illuminated all night. Had literally no sleep

We came here for a little valentines mini break and we had a great stay. There were some minor issues with the room which we almost immediately correct but the amazing staff. We were also given complimentary parking as an apology. The staff really went above and beyond. Huge thank you to elsa also.