더 레벨 앳 멜리아 화이트 하우스

저는 최근 런던의 5성급 호텔에 묵었는데, 완전히 실망스러웠습니다. 우선, 제가 머무는 동안 내내 에어컨이 없었습니다. 매일 수리 중이라고 말했지만, 마지막 밤에만 작동했습니다. 그리고 무슨 일이 일어났을까요? 거의 공기가 순환되지 않았습니다! 이곳에 대한 리뷰를 더 많이 읽어보니, 이 문제는 계속되고 있는 것 같습니다. 프런트 데스크에 전화해서 불평하면 수리 중이라고 합니다. 하지만 5일 후에 다시 고장이 났습니다. 모욕에 더해, 룸서비스 메뉴는 아무것도 제공되지 않아서 보이지 않는 잉크로 쓴 것과 다름없었습니다. 간단한 샌드위치도 방으로 배달받을 수 없었습니다. 이건 쌍둥이 자식의 고등학교 졸업 선물이었습니다. 오래 전부터 계획한 것이었습니다. 그래서 여행을 망쳤습니다. 잠을 전혀 잘 수 없었습니다. 전반적으로 이곳은 완전히 실망스러웠습니다. 돈을 아끼고 다른 곳에 머물러 보세요. 나중에 감사하게 될 거예요.

Very pleasant reception. No welcome drink offered, as others have mentioned. The room had been decorated with balloons and petals which was a lovely touch. It was an anniversary and we even received cake! The room on the 6th floor (607) was very clean. Restricted view, a random curtain that opened onto a wall? The vestibule area is very cramped, very few places to store your things. I’d certainly consider upgrading if you’re there more than a couple of nights. Great beds. We spotted the pillow menu and rang for a couple and were informed they didn’t have any of the options available. Hmm Rain shower is great. Climate control is a bit annoying. Turns off if the pir doesn’t detect you. Staff setting it at 25degrees Celsius on hot days is a bit inconsiderate. Lounge access is a good concept. Breakfast is plentiful but very chaotic on weekends. I’m not sure what they do to their bacon for it to be served clumped together in a trough and dry, but everything else was good and the omelette station a delicious treat. Happy hour is fun. It’s a relaxing spot outside of breakfast service and well stocked with soft drinks, beers and basic snacks throughout the day. Staff are friendly, unobtrusive and service on the whole is faultless. It’s worth upgrading if you’re staying more than a night in London.

Zubair was pleasant company, welcoming and friendly. When I came in he offered me a glass of Cava and was happy to help me with any questions I had. He definitely was carry the great energy around the level lounge as well as Sebastian he gave me a warm welcome upon arrival.

Have stayed here before and loved it so much I came back with my Gf’s to celebrate a hen. We had the best time, the service is second to none, the facilities are top notch, a great little gem in London and a stones throw away from the station. The breakfast and lounge was also exceptional and Nada was a great host. I hope to be back again soon.

Amazing service and attention! The food and variety of breakfasts was world class! The fine selection of ala carte was quick and delicious. I also enjoyed the touch of Mediterranean ingredients and rececepies. Great service from Ebru and Juan who were our hostesses and did a great job!

We stayed here for 2 nights and could not recommend the hotel enough. Everything about the hotel was of a very high standard. It’s exceptionally clean. The rooms are large and you have all the things you would expect like hairdryer, tea, coffee and toiletries. The brand the hotel uses is Ritual.. very nice. The food is delicious! Upon arrival We first had a few Tapas and Prosecco which was a welcome treat for us. The next morning we also ate in the Level area and the breakfast was probably one of the best we had ever tasted. Whoever the chef is please be aware they are providing quality food. The staff were all so welcoming, friendly and nothing was too much trouble. The location of the hotel is perfect for the tube, walking to Oxford street, Camden Market and enjoying the green space of Regent’s Park. We cannot wait to return.