더 레벨 앳 멜리아 화이트 하우스

Very pleasant reception. No welcome drink offered, as others have mentioned. The room had been decorated with balloons and petals which was a lovely touch. It was an anniversary and we even received cake! The room on the 6th floor (607) was very clean. Restricted view, a random curtain that opened onto a wall? The vestibule area is very cramped, very few places to store your things. I’d certainly consider upgrading if you’re there more than a couple of nights. Great beds. We spotted the pillow menu and rang for a couple and were informed they didn’t have any of the options available. Hmm Rain shower is great. Climate control is a bit annoying. Turns off if the pir doesn’t detect you. Staff setting it at 25degrees Celsius on hot days is a bit inconsiderate. Lounge access is a good concept. Breakfast is plentiful but very chaotic on weekends. I’m not sure what they do to their bacon for it to be served clumped together in a trough and dry, but everything else was good and the omelette station a delicious treat. Happy hour is fun. It’s a relaxing spot outside of breakfast service and well stocked with soft drinks, beers and basic snacks throughout the day. Staff are friendly, unobtrusive and service on the whole is faultless. It’s worth upgrading if you’re staying more than a night in London.

We had a wonderful experience thanks to Mr. Zubair, who consistently checked in on us and ensured we had everything we needed without making a fuss. His thoughtful gesture of offering food for our baby under 1 year old during our lounge visit was incredibly kind and appreciated. The kindness and professionalism of Mr. Zubair and the team at Level MELIA Hotel made our stay exceptional, and we would happily return again. Thank you!