Had a confirmed booking through agency and reconfirmed it over phone. Upon arrival the already terribly slow receptionist said I should go around the corner to their sister hotel, apparently the hotel I booked had maintanence issues. When I arrived at sister hotel they basically said they didn’t have a room for me. No help in finding another solution (this is 8pm). Very very unreliable - definitely stay away!!! (I ended up paying double in another hotel in the area) my colleague that booked for same day had the same issue!
번역