Zenit Logroño

Habitaciones pequeñas pero solo cogimos una noche para hacer parada de un viaje largo, por lo demás todo muy bien

Esta muy bien en general la atencion al cliente es genial lo recomendamos las habitaciones están bonitas

Place was so far away from town. No food options except their not so great restaurant

Great value for money hotel. Spacious rooms. I stayed here last year when working at the Navarra circuit, which is 15 to 20 mins away. So I did the same again this year and had the benefit of a much larger room than last year with a desk to work at. The rooms are spacious, loads of power points and quiet. Comfy bed and clothes storage. Nice bathroom with excellent shower. The breakfast was the usual continental, with a range of cereals, yoghurts, meats, cheeses, bread, pastries, fruit, juices and tea/coffee. There was also the option of eggs, bacon and chorizo sausages. All regularly topped up too. In the evening the restaurant opened about 8:45 and had an excellent value for money menu selection. The food was very good with more than enough options and menu changes to keep you satisfied when there for a week. The only think to note is it wasn't open on Saturday and Sunday night, but the adjacent bar does a great range of burgers and chips, salads, sandwiches and pastries etc. The car park is of a reasonable size and as it is on the edge of Longroño getting to and from at the beginning and end og the day was never a problem.

I stayed at this hotel last August and had an excellent suite of rooms but evening dinner was not available until 9.0pm but we made do with bar snacks. This year was unfortunately different. I went on *******, entered the correct dates for 26th August and after making three attempts to book this I finally managed it but failed to see the dates had gone back to the original ones on ******* site which was 14th March. I am 82 years old and obviously made a mistake but there is no way of correcting this mistake. I sent ******* an email on the morning of 14th to which there was no reply. I tried telephoning the hotel direct both on the evening of 13th and morning of 14th but both telephone numbers were unresponsive. i admitted this was my mistake and, of course, I never got to the hotel. I am in England and it would have been impossible but I blame ******* customer services and their booking site for total lack of clarity on how to correct a mistake. My mistake has cost me about 90 euros which could have been avoided if ******* could have been more contactable and helpful. I look forward to your comments.

I love the attention of the reception personnel.