Hotel Gran Garbi & AquaSplash

Room had 4 beds crammed together, no space at all, balcony door was old and had a flip latch. The staff on dinner kept asking if I was English. What has that got to do with anything - head women in the dining area pointing rudely 3 times at the table I was sat. So I went and spoke to whom I assume was the manager - he clearly also had a problem with English. I asked him why I was constantly asked about being English and he said it was there job. I replied you asked me once which I replied. He did eventually apologise. Lifeguard cannot stand kids playing on the Astro turf. Food was constantly cold or under cooked. Final morning before checkout, normally they were opening the restaurant around 7am, they let Spanish in and then locked the door. So both of my children couldn’t have any breakfast before the travel back to the UK. So many people stood outside waiting patiently to go in. Avoid this hotel, don’t waste your money - staff are rude and make you uncomfortable for being English. I’ve been to a lot of places around the world and this is by far the worst!

The staff are friendly and nice. I was there in October and unfortunately the water slide was closed than time and was disappointing.It has free parking and has also free water dispenser.The quality of food is not perfect and there isn’t much variety in food.the beds are a little noisy and could have been better.In general it’s 3 star hotel not 4.