임페리얼 호텔 랜디드노 후기

We stayed 4 nights there with a friend couple. Staff were all helpful wnd polite, and listened to suggestions. Great in variety t and tasty breakfast. Room was spacious and clean, with good pillows and bedding. The toilet was great and plenty to move around. Everything was wonderful. Only imperfection was that our room faced the back, anf we can see the other rooms, so we needed to pull down our curtains eVerytime we changed clothes.

Absolutely fantastic, wonderful views, Excellent food, Great selection of amenities, Room was big, beautiful and very clean. ALL THE STAFF where very polite. Receptionists where incredible they helped me and my mum with alot of things. THANK YOU ALL FOR A WONDERFUL STAY . CANT WAIT TO BOOK AGAIN.

The receptionist was very good the food was excellent facilities good

Excellent location, lovely views Lovely staff at reception We had a great stay

Fantastic service

入住酒店，小心移花接木。即訂高檔客房，卻降級安排。圖一是預訂客房時的截圖，圖二是入住安排客房。很不誠實，而且拒絕道歉。更難以理解，前後分三張訂單，就被要求三晚均要換房搬家，而且更離奇可笑的是，竟然在酒店房費全額付款且還在入住期間，即將客人物品擅自扔掉，真是入住酒店歷史上的奇葩奇遇！ 如果再來蘭迪德諾，帝國酒店一定是排斥在選擇之外。差錯種種，雖經攜程客服協商給予補償，但由各種離奇問題留下的印象難以消除，而且匪夷所思的是，發生那麼多離奇錯誤，退房時竟然沒有收到酒店方的一句道歉。 當然，凡事禍兮福兮。要感謝帝國酒店低品服務，才促使我們改變行程，提前前往切斯特入住切斯特格羅夫納酒店。 兩家酒店價格相似，但服務意識、服務水平和酒店環境、衞生、設施、餐飲等天壤之別。

特別棒的一次入住體驗，下次去還住。