Liverpool Aigburth Sefton Park Hotel By Belvilla

My wife and I stayed here for one night while attending a birthday party in Liverpool. The building is very impressive and was once a wedding venue. Unfortunately it has seen better days and needs a lot of money spending on it. The whole ground floor is basically an empty shell. The reception desk is not manned but there is mobile number to call when checking in. The lift was out of order when we stayed but I'd also read previous reviews mention this also. The room was clean and functional but was showing signs of years of neglect. We opened the window and the wooden frame came away from the glass at the bottom. Overall it was OK, a bit pricey at £180 for 1 night but OK. I hope the new owners plan to invest and try and restore this place to its former glory.

THIS IS NOT A BEST WESTERN. The photos on the website in no way resemble this hotel. I booked a Best Western, so knew what I was getting—or so I thought. We checked in and, running late for an event, quickly dropped our bags and headed out. It wasn’t until we returned around 2:45am that we discovered the room was in a shocking state: dirty, damp, and dusty walls; a stained carpet; an odd smell in the bathroom; and an exterior light beaming into the room through curtains that wouldn’t shut. The sheets were stained, the window frames were rotten and cracked, and there was cosmetic damage to nearly every item and surface. I couldn’t even bring myself to get into the bed. If I hadn’t needed to collect equipment nearby on the Sunday, I would have left immediately. I have asthma and it's a good job I had inhalers with me. We weren’t alone. In the morning, we encountered three other groups of guests who were equally appalled. I understand the property has just changed ownership, but that’s no excuse. The owners should not be accepting bookings until the rooms meet basic hygiene and safety standards. This was not just disappointing—it was wholly unacceptable.