베이몬트 바이 윈덤 리틀 록(Express Inn and Suites)

Hotel is infested with rouches and rodents. As soon as we walked in the room there were bugs crawling on the wall, bed, and microwave. A mouse ran across the floor and to top it off they tried to charge an extra fee to cancel and over charge more than what i stayed. And sent me back and forth to the customer service online to them. There is no cleanliness. Customer service is not good. They were nice at the front but acted as if they were not aware of the condition of the place.

Staff was rude, bookes a downstairs smoking room. My son and i are disabled they put us in an upstairs room, no elevator. Room was old and nasty with stains on the bed, looked nothing like the pics they have online.

honestly the place is very dirty it smells of mold plus there are cockroaches (I took photos and videos) in the area reserved for breakfast. I am very very disappointed

It was dangerous, unsanitary, and rundown. I checked in and immediately checked out. The door’s deadbolt was missing, carpet was dirty, bathtub was covered in debris as if it had not been clean in years, toilet paper handle was missing, walls were moldy, and beds were stained. The place should not be rented out to people at all. I’m trying to get refund for it but no response yet

That was the nastiest place I have ever stayed at in my life. Rooms were filthy dirty, ice and soda machines were broken. If we had another option at that time of night we definitely would not have stayed there.

Tt was dirty/dingy and the threshold between the bathroom and the room, the tac ***** was sticking up and pricked my feet.

Okay conditions. Wifi spotty at best. Also, no breakfast options neither.

They have breakfast in the morning and most rooms still have ironing boards and iron

We paid extra for a pool-view room and wish we didn't. The pool was "closed" with tarps and tires over it (in the summer). The fence surrounding the pool was falling down and the room window was cracked. The room itself was decent and the bathroom looked recently remodeled. The hallway outside the room wasn't great. Breakfast was a joke. It was a pre-packaged 'danish' that was horrible. Overall, the property worked for our overnight stay.