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There was nothing wrong with the room or service, but there is no air conditioning and the room was so hot we didn’t get any sleep at all. It was 23 degrees during the day and 18 at night so not an overly hot day, but the room was very very warm and didn’t cool down with the window open or a fan.

Greetings, my experience at the Premier Inn Hereford was satisfactory. The room was consistently clean; however, it lacked air conditioning, though a fan was provided, and fortunately, the windows could be opened. The most disappointing aspect was the closure of the pub for meals. Although there is a standalone restaurant on-site, it offers limited meal options. Furthermore, all the restaurants at Premier Inns seem to neglect the inclusion of fresh vegetables (not merely peas). With the government encouraging healthy eating, perhaps this should be a priority for your establishment?

Staff were very friendly and helpful, and we had a lovely breakfast. Now we have the positive points covered, let's do the not so good ones. The room was clean, but tired, and was so far from reception we could have caught a bus to it. The old Beefeater restaurant is now closed, and breakfast and dinner are now served in a small room on the ground floor. The evening menu is very limited and, whilst the fish and chips were ok, my wife's curry was a boil in the bag 'ping' meal, as witnessed when it was being plated up. Overall, not a great advert for Premier Inn, certainly not at the price charged.

This place is a disgrace. You can see the staff (who are lovely) do their best to keep the place clean and fresh but thats an impossible task when the building is so run down and so overdue a renovation. Worn, smelly and filthy carpets, mouldy bathroom etc., etc. It was grim. We cancelled our 2nd night as couldn't bear to stay any longer that absolutely necessary. PREMIER INN, GET YOUR ACT TOGETHER!

Hotel as good as ever with very friendly and helpful staff. Building seems a little neglected by Whitbread but was presented clean. Rooms clean and comfortable. Breakfast excellent. Main objection was having to get in the car and go somewhere else for evening meal (Unless perhaps you wanted something from the microwave.)

Poor Hereford Holmer Premier Inn - it’s doing everything it can to make it’s guests comfortable given the price point we are working at here. ‘The Social’ has clearly been recently fitted out in an attempt to make up for the loss of the amenity that was the associated pub (closed) on the site. The food was very basic, but hot and served with some care which was unexpected - in fact the staff generally really do show they care and they didn’t seem short staffed when we visited. I am grateful to the reviewer who mentioned the pot holes at the entrance (be careful!). I hope a decision is made soon about the pub and the outside environment because visitors and staff alike deserve better than to stay/work in these conditions anything other than short term.