트래블로지 바이 윈덤 리마 OH

Upon checking in, the staff was friendly which helped ease my mind at first. When we arrived into the hallway, I noticed a heavy smell, I thought it would disappear once we got into the room, it didn't. Entering the room, the smell wasn't awful, but wasn't welcoming, either. The first thing I noticed were the pillows put on our beds. All of them were stained, and none of them had pillow cases. Traveling to the windowsill, there were dead flies left . The curtains also had holes in them. Our lamp and fridge became unplugged twice during our stay because the cord would fall out of the outlets. The beds were also just...stiff. I was also unimpressed with the lighting, it made the room look dingy, as well as spiderwebs all around the ceilings. I know I used my points for this stay so it was essentially free, but I just wasn't impressed in the slightest.

THEY CALLED US TO SAY THEY CANCELED OUR RESERVATION FOR THE ECLIPSE. We made the reservation Sept 2023 for the Sunday night befoe the eclipse. We opted for the pay now ($68), no refund, no changes, to guarantee our reservation. Wouldn't tell us why, though we know it was so they could get more for the room. Kept repeating that they canceled our reservation. My husband would replywith "no, that's not acceptable," and woman kept repeating herself then hung up on us. Will never stay at a Wyndham property ever again. Don't expect they'll publish this since we didn't actually stay, but it's worth a shot. Caveat emptor.

Dirty, The room stank. I would not get in the shower or the tub. Carpet was stained and dirty. Key cards did not work, three different cards before it worked. Had to push door shut to lock. Thread bare towels. Bedding was terrible. Nasty Nasty place.