호텔 칼튼(Hotel Carlton Lille)

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

Only stayed one night, but all very good. If there was a very good option, I would have chosen that, so more than good, but not excellent! Definitely use the Carlton again if I'm staying in Lille.

Très bon emplacement et très bon accueil. Hôtel joliment décoré et chambre plutôt propre

No English language tv. Everything else spot on. Particularly good bed. Slept like log better than at home.

We had a great view of the town. The room was spacious, clean and comfortable. Coffee machine and other glasses were very clean as some hotels offer not very nice conditions. We had bathtub which was large and comfortable. We will go back again.

Very convient location. Room facilities are terrible, poor shower and cramped separate toilet.

A little old fashioned however friendly people, perfect location, nice breakfast

Loved the location, very central and close to lots of amenities. Good for parking and metro station is nearby. Only issue I had was someone tried to take an unauthorised payment of €800 from my credit card at 03.30am on the day we were due to check out. My credit card contacted me to make me aware. I asked the receptionist to look into the matter and let me know. She said the only person who would have access to my details at that time was the night receptionist and would speak to him. I have not heard anything. I also emailed the hotel but have not had a response.

We stayed in a junior suite which was fantastic, comfy bed , loads of room and an amazing bath. Great view of the opera from our balcony too.