홀리데이 인 리조트, 호이 잉 랑

酒店環境舒適，服務一流，五星好評！剛入住的時候酒店免費給我們做了升級，還給我們送了熱湯水果和零食，酒店位置在束河古鎮裏，去古鎮很方便。

很好、服務也很好、性價比很高！

服務熱情到位，價格合理

束河古鎮上的不錯選擇

We booked a suite, and it looked exactly like the photos which is great, opulent in fact. For the price we paid it is incredible value really. The hotel seemed empty and could have done so much better. It definitely has issues: 1. Its location on Trip.com is wrong, even the name differs. Taxi/Didi will drop you at Shuhe South Gate 200m away. 2. Check in time says 1:30pm on Trip.com but on arrival they ask you to come back at 2pm, no welcome, no acknowledgment of how many bags you want to leave in their care, they will ignore you until 2pm. 3. One male staff was unbelievably rude, he came to the reception when we wanted to check in at 1:30pm and “Oi!!!” loudly at us like he was yelling at a dog. In all our lives we never had such greetings. Our reaction must have told him, he was quiet after and quickly checked us in. 4. Lacking in details: a few umbrellas at reception would be nice in Yunnan’s rain, there was a kettle in the room but no coffee or tea bags (Yunnan is famous for both). No bathmat either but a yellow sign “Caution Wet Floor”, no soap at the basin, nothing. Shower was weak and tepid even at hottest level. 5. Breakfast was poor in a dining room with leaking roof. It felt like the hotel is running on empty, and few skeleton staff. On the PLUS side: great location in Shuhe Ancient Town, very spacious suite, super comfortable king bed, hotel does have a few super helpful staff who genuinely want to make it work, even apologized for the rude male staff.

The hotel is very luxury and clean. We really enjoy our stays here. The prices are not expensive too! Well done.