리장 란위 고성 호텔

首先結論，這要麼是一家黑店，要麼就是老闆格局不夠。刷了500的預授權最後要不回來，甚至還説要報警取證，可能要我們付更多。 事情經過是，我們12:40左右退房，對方14:40微信來説，廁所的玻璃門壞了。第一，我們入住期間沒有任何察覺有玻璃裂了或者碎了的情況，我們離店後2小時發我們一張圖説是我們打碎的，我們當然不認。第二，玻璃破碎的圖可以看出是從門把手這裏裂開的，無其他外力，我們兩個女生入住，正常使用，能震碎玻璃門？那是不是可以認為酒店質量很差？如果當場碎裂導致我們受傷的話又該怎麼辦？算我們倒黴？第三，酒店客服事後不依不饒，説門採購要3034元，和我們協商賠償，除了一開始入住的預授權500元，可能還要進一步賠償，我們自然不認，然後扯出什麼監控報警之類的話，影響出遊心情，預授權更是不給退回來了。 一間房一晚800左右，我們住了三晚，除了我們沒看到其他旅客。想做高檔服務，卻沒那個質量，也沒那個格局，不如老老實實做個平價民宿。這家要麼是黑店，要麼就是不會做生意，膈應人。

管家小哥哥很好，很周到。避雷103庭院房，私密性非常差，窗外面就是通往古城的小路，行人直接能看見屋內無遮擋，換衣服都要拉窗簾。洗漱台是開放的，洗完澡也沒私密空間換衣服。早餐還不錯，前台比較高冷。

此次麗江之行最滿意的就是這家酒店，從硬件到服務，再到地段，再到酒店的設計審美，都是一等一的完美，旁邊就是忠義市場，吃飯和去玉龍雪山都非常方便，酒店內部設施很高級，而且景觀房的雪山景觀令人震撼，六邊形戰士，我向全世界推薦

Brand new hotel, we really liked the modern design of the rooms and appliances provided. The location is also great, just at the entrance of the old city. This means it is extremely easy not only to walk to the city but also to catch a taxi. There is also a local fruit and meat market around the corner, which is opened in the morning. And a night street food market. The staff was extremely helpful and nice. One of them spoke English, which was helpful for us as we unfortunately don’t speak Chinese. For breakfast, at our request they brought us some yoghurt and jam. They even helped us organise a transfer to tiger leaping gorge and onward journey to Shangri-la at a very good price. It was much appreciated - do ask for what you need as from our experience the staff is willing to go the extra mile to help. The service would be even better if the following points could be addressed. 1. More organisation at breakfast - eg breakfast starting time should be respected. 2. In our booking we had a “pu’er tea experience” included - which we had to ask for and also felt it was a bit underwhelming (we were simply served some complimentary tea). 3. One night we received a dessert - this was much appreciated but unfortunately the empty bowls were left in our room the following day. 4. We stayed at the property in November and found the common spaces to be a bit too cold for us (eg breakfast room) 5. There’s a nice fireplace in the lobby which we wished would have been on to create a cosier atmosphere. Despite this, I would definitely recommend this place for the location, the comfortable rooms, and helpful staff.

精心設計，物品精緻，服務周到。 鬧中取靜，停車方便，環境優美。 周圍購物，逛街都很方便，交通便利，節日期間也怎麼堵車。