리도디캄파이오레 Bagno Timavo 근처 호텔

Passati quattro giorni a capodanno.il personale molto gentile e molto disponibile. Stanze pulite e hotel molto comodo sulla passeggiata. A colazione non mancava nulla. La cigliegina sulla torta è stata la pompa su secchiello della nutella, un eden per i bambini. Molto consigliato. L hotel nn ha parcheggio ma ci hanno fatto un buono parcheggio giornaliero da 5 € x poter parcheggiare su tutto il territorio dì Camaiore. Che dire ci ritorneremo sicuramente.

This hotel depressed us from the moment of arrival and throughout our seven night stay. We could not afford to leave because it was included in our Mistral Holidays package. We arrived late and were presented with cold platters of food that required heating to make them edible. We were not permitted to use the restaurant to heat and consume the food because it had been laid up for the next day's breakfast but told to eat it in our rooms on the beds! We declined and found a nearby cafe about to close which sold us their last remaining focaccia sandwiches. The hotel manager was neither helpful nor in any way anxious to please and that was an attitude that persisted throughout our stay. On our first night in the restaurant we requested a bottle of water. My wife asked the waiter if he could open it. His response was to insist that the cost (3euros) was paid in cash beforehand. All subsequent orders for drinks were accompanied by the same rule. On our last breakfast neither the coffee machine nor the juice dispenser were working. Perhaps we should have demanded some repayment. On that same day, our day of departure, we were allowed to use a room in which to store our luggage but there was no facility to change our clothes during the seven hours that we were ”homeless”. It rained heavily during those 7 hours. We could describe many more egregious examples of the unsatisfactory atmosphere that pervaded our stay and made a holiday mood hard to arouse. One sensed that cost-cutting played a large part of the ”managerial style”. The tour operators had advertised prominently a hotel in the same region which was alleged to be within a list of hotels from which clients would be allocated one. That hotel was not available. Had we known that we would not have booked this holiday. Had the non-availability of this hotel been known before we booked then the booking was at best deceptive and at worst fraudulent. This observation is of course unconnected from our criticism of the hotel.

Ok with the covid restrictions the pool must be out of use but it was full of stagnant water, and there was no security gate to stop small children falling in. Hotel very old looking and rusty Carpark full of rubbish Broken shower Scruffy bathroom with broken toilet roll holder No complimentary drink of any kind No water in mini bar and not stocked as per price list ! No room service after 9pm No even a coffee drinks machine in room or public areas Curtains torn and tatty Switches sticky and unpleasant to use. Corridor dark probably to hide the filthy carpet Restaurant closed at 9pm. We were the first ones in and items sold out. Request for parking information sent via ***********, specifically asking about EV charging ignored and no answer received (and no ev parking of course!) And this is a 4 star hotel? Priced at 200€ a night this hotel was the worst hotel I have stayed in for many years. It would have been expensive at 80€. Never again.

We stayed for 10 nights in September to celebrate my birthday. We had breakfast every morning and the selection was amazing….including a glass of Prosecco upon request. The roof top bar, open every evening was also lovely….to enjoy a drink and/or food from the menu with perfect service from the staff. Despite changeable weather conditions we had a fabulous holiday. The hotel was very comfortable, well furnished and very clean. Our room was serviced daily and was spotless. The pool area was excellent with complimentary towels and the beach literally across the road. The staff were always helpful and nothing was too much trouble. Great base for exploring the coast or some of the beautiful Tuscan towns and cities. 10 out of 10 from me.