렉싱턴 트랜실배니아 뮤지엄 근처 호텔

가혹하거나 돈을 쓸 가치가 없습니다! 프론트 데스크에서 청소하고 모든 손님을 우선 순위로 대우하지 않는 한 귀찮게하지 않을 것입니다. 전문적이지 않으며 인종 관계 훈련이 필요합니다. 소중한 직원 만이 아주 멋진 라틴 여성 인 야간 감사관입니다. 그녀는 내가 돌봐 줬는지 확인하기 위해 목을 브로커로 돌렸다. 다른 사람들은 그 호텔에서 나의 편안함에 대해 덜 신경 쓸 수있었습니다. 매일 아침 엘리베이터를 타면 머리를 돌리고 말하지 않습니다. 나는 숙박을 자르고 고급 회사 숙박 아파트로 이사했습니다.

The stay started with going to check in and them telling us that although we booked a king (which they had record of), there were no kings left so either we could have a double or not get our money back since we didn’t book directly through the hotel. So we went with a double, which fine - whatever. The concierge provided service but zero hospitality about the situation and tried to frame the room “upgrade” as having more space, which duh - it comes with the territory of having two beds instead of one. The room itself was fine. The carpet was pulling up at points where it would’ve been easy to trip if we weren’t paying attention. There wasn’t hand soap in the bathroom, which was odd. We had to go to the shower and pump out body soap then go back to the sink to wash our hands. It was fine at the end of the day but definitely expected a better experience from a Hilton brand.

사랑스러운 호텔. 매우 깨끗하고 매우 넓고 매우 ”새로운”느낌. 그러나 여기에 오는 진정한 이유는 내가 머물렀던 날 아침 주문 오믈렛을 요리하고 있었던 Antonio를 만나는 것입니다. 나는 드물게 더 전문적이고 친절하며 활기차고, 친절하고 도움이되는 젊은 남자를 만났습니다. 그의 오믈렛은 훌륭했습니다. 그러나 오믈렛은 그에 대해 정말로 놀랍지 않습니다. 환대에서 일하는 모든 사람들이 안토니오처럼 훌륭하다면 여행은 기쁨이 될 것입니다! 그는 환대 산업에서 모든 사람들을 훈련시켜야합니다!

호텔은 공항과 매우 가까우며 모든 것이 이용 가능해야 하며 시설과 장비가 완벽하며 호텔 객실은 비교적 오래되었고 다른 객실은 양호하며 서비스도 매우 좋으며 좋은 선택입니다

Clean hotel, convient location, even smelled new, Everyone was friendly, even those that didn 't speak English. Front desk was very helpful, food suggestions, plus coupon. Recommended the Arboretum! Great time there!! Breakfsat was LACKING! No scrambled eggs, no bacon, no sausage, no sweet rolls! Expected MORE from a top notch facility!!

Beautiful facility. The staff is so nice and friendly, from the front desk to the house keepers. Everyone greeted us with a smile. We had a nice stay. The suite we were in was large enough for 5 of us. Very clean. Very nice out door sitting area. Complementary breakfast was hot, I really enjoyed the yogurt bar too.

We arrived to the hotel at 11 pm. Doors were locked. Rang the buzzer. Nobody at the front desk. Another couple. Are in after us. They said they had been calling for an hour and no answer. I called and could hear the phone ringing. Nobody there. Finally after multiple calls and buzzer ringing a woman sauntered casually up to the desk and let us in. She was in no hurry. Zero apology. When we got to our room, it was security locked from the inside like someone was already in there. So we had to go back to the desk to get another room. We were told breakfast was 7-10. When we came down to check out there was an unprofessional woman at the desk eating her breakfast from a styrofoam box that never greeted us. Finally I asked where the breakfast was and she looked at me and said it’s not complimentary, you have to order it but wouldn’t tell us where. Like she couldn’t be bothered. So two front desk women who suck at customer service and unapologetically so. Aside from that, the room was clean and comfy. Someone needs to do some desk training. Never welcomed. Never thanked.