Tru by Hilton Lexington University Medical Center

Everything was fine minus ants in the garbage cans and a woman let her dog run without a lease and my dog was attacked. Attached is a pic of my dog’s ear. She got ahold of her dog then the dog got lose again. I called about the ants but were just told a message was wrote down.

Unfortunately, our stay at Tru by Hilton Lexington University Medical Center was a disappointment. The hotel looked nice online, but the reality didn’t match the expectations. From check-in to check-out, the staff seemed disorganized and untrained — we constantly had to repeat ourselves or follow up just to get basic things handled. The room itself was okay, but not particularly clean or comfortable. It felt more like a budget motel than a Hilton property. Noise was also an issue, and the layout of the space made it feel cramped. We had high hopes for this stay, but sadly it missed the mark in more ways than one. Definitely wouldn’t return.

Like staying here

Easily one of the best hotel experiences I've had. I had to book the hotel in a pinch when the other hotel I booked through trip.com did not have electricity when I showed up for my stay. The staff and accommodations are excellent. Everyone was helpful and friendly. Rooms were very comfortable. I would definitely book again.

選擇不多，但是基本上沒有什麼很差的地方，但也不出彩。基本滿意。

This was a super nice and clean hotel. I had a concert to go to at the Kroger field and this was a convenient place to stay. I paid for a king size bed and was surprised to see my room had two queen size beds. It was never communicated to me that they oversold their king-size bed rooms.