We first got to our room and it was decently cleaned. However, once we were settled for sleep, we discovered two roaches in our room. We called the lobby, and they allowed us to move rooms. However, the blonde young lady working the front desk was very unhelpful and didn’t apologize at all. We get to our new room, go to sleep, wake up the next morning, and there is another roach in our new room. We once again call to move, and we were treated better by another lady who allowed us to move again. Although this lady was nice, we should not have had to move three times to have a clean room. There were a few staff members who were helpful and nice, but the majority made us feel like it was our fault and were rude.
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