렉싱턴 메리어트 시티 센터(Lexington Marriott City Center)

Hotel was beautiful, great location, staff was friendly and we would recommend this hotel or stay there again 100% for sure!

Guest beware. Our reservation was not honored upon arrival. We reserved 2 rooms, and they could only find 1 in their system. The staff was rude and offered no assistance in resolving the matter. They failed to even check for a room at their adjoining property. We were forced to find another hotel at a higher price. The next morning we were emailed a bill for the unused room. We returned to the hotel to resolve. Suddenly they found it in their system and tried to blame us. We were referred to the Area Manager for resolution. While initially helpful, he went silent.Bottom line, although a beautiful property, avoid due to poor management and the risk of being standing on their front steps with no room despite the guest’s best efforts.

Staff was unbelievable rude. Check in was 3pm. Never got key code thru app. Had to wait 45 mins due to everybody trying to check in. There was only one person checking people in. Why have keyless checkin if they don’t use it? After checkin, I could not find elevator and the only other staff member in lobby couldn’t speak English. Great hotel, bad staff.

Very nice hotel with great location. Parking is convenient, dining nearby. Easy walk to Rupp Arena for events.

Spent one night and would stay again. Room was beautiful and comfortable. Staff were friendly and helpful. Restaurant nearby was delicious.

My son and I came to stay for the Alabama/Kentucky football game in November 2023. It was a beautiful hotel. The staff was professional, kind, and helpful. The room was comfortable and it was in a safe area. I would definitely come back

Staff is horrible. Service doesn’t exist. Upon checkout I was told that I’d get the bill via email Never got it Woman said she can’t print it. Really need to check the bill as there were charged wrong things.

Beautiful location with so many things to do you would need a week. Very fun area. Unfortunately the hotel falls short. Valet parking at 31$plus tip and no luggage service. If you book with ******* you will be located in the worst room on the property. Property is over the top noisy on the weekends. ( college town) however that is the offset for so much to do. The pool is small, but maintained perfectly. The roof top infinity louge is convenient but understaffed. That all being said I would stay here again. I just feel they have some work to put in, to become top tier.

Nice and clean in a great location with parking in the garage