After the ferry to Santander we chose this place as a good place to break the journey down to Murcia. Attracted by being in an historic walled city, close to cafes etc. We arrived, to be told that the room was not available to us. They could have emailed me before we arrived but hadn't. Despite several other emails before our journey. These things happen but it is how it is resolved that is important. We were tired and stressed, wanting a meal and drink to unwind. We were offered a small house to stay in, 5km outside the town, with no nearby cafes or restaurants, No good for us. Then offered a small room in a flat, close to the town. We said we would just find another hotel but were told as it was holiday season there wouldn't be any - we were tired and just wanted to unwind - and the owner said that we wouldn't be charged for the room. But we would have happily paid more to be where we wanted. Too tired to argue we agreed. So we drove to another hotel, waited to get all the details sorted, then walked away from the walled city we wanted to be in to a small apartment block and shown to a room, en-suite, in a small holiday apartment. Not the 'small charming stylish hotel' in the historic city we booked for the night. We put down our bags and walked back to the city to eat and drink some much needed wine. It wasn't too bad we reasoned, no breakfast but we could make a cup of tea at least. We tidied the room and kitchen in the morning but just left the city early to begin the next long leg of our drive. We reasoned that if we weren't paying then we can't moan. But we did pay, the full price for the hotel room we had wanted, where we wanted it. Didn't want accommodation for free, but don't say it is, because we would have found another hotel, or at least reduce the charge a little to reflect the total inconvenience.
번역