퀄리티 인 리스 서밋 - 캔자스 시티(Quality Inn Lees Summit - Kansas City)

I stay overnight with my pets because of work being done at my home. It reflected being a pet friendly hotel but didn’t disclose in the website there was additional charge per pet. It stated a smoke free environment, but there was a stale smoke aroma in the hallway. The breakfast was very minimal and personnel wasn’t very friendly.

This was a last minute stay at the cost it provided. There wasn’t a clock on the nightstand for us to refer to in the middle of the night. No comfortable chair to sit in while watching tv but other than that, it was ok.

shower did not work. management did not speak ENGLISH WELL so it was hard to communicate.

I DIDNT LIKE BEING UNABLE TO CHECK IN BRFORE 3PM. IFELT SHURLY THEY COULD HAVE FOUND 1 ROOM FOR ME. THE COFFEE WAS VERY WEAK LIKE COLORED WATER. THE SHOWER HAD NO SHELFS TO HOLD SOAP OR SHAMPOO.

main bathroom was not clean in lobby, light in shower did not work light in sconce did not work, 3 of 4 days did not have daily maid service shower massage head made lots of noise but did not deliver any massage capabilities

This was the worst of my stays, the shower water would only come out in drips, there was candy bar wrappers left in my dresser drawers, my door wouldn’t lock after the first time scanning my hotel card. It never locked again so someone could have just walked in my room. The pool room was freezing & that’s a big bonus on why we booked the room with this hotel. I would LOVE for someone to reach out to me. This was not a pleasure stay.

Terrible experience. We had to wait 20 minutes for the CSR to come to the front desk. There was a sign with a phone number to call get service at 3pm for check-in. No apologies or explanation. Room was disgustingly dirty. Bathroom was disappointing as the tile needed replaced. At 1am, we were woken up to the fire alarm. Choice hotels should be embarrassed and get rid of this property.

The staff was polite and helpful, main lobby and general surrounding area was clean, but the Room was a different situation, toilet seat was not screwed, it was just laying on top of the toilet. No Iron in the room, had to request it form main desk. very motel6ish.

When I arrived for check-In men were hanging out around front door with radio smoking and playing music. Room was not in the best of shape. Rooms are old and run down looking