Booked this hotel for upcoming new year stay 2023, got a very good rate for 4 people for 2 nights stay, after confirmation on *********** the following day received a phone call from the hotel saying that they had a computer problem and that I need to cancel on *********** then re-book straight after. I did as instructed and the hotel was fully booked!! After many emails to the hotel they came back to me eventually to say that they do not do 2 night stays that time of year and I can have a 3 night stay at 3 times the original cost, if this was true then why did *********** allow me to book it on there site?? I have used *********** many times and never experienced this, I know what the hotel were up to, they wanted more money and undersold the room, it was just the lies from the hotel that annoyed me, I have taken it up with *********** and have re-booked 2 nights for the same dates at the wonderful Castel Victoria in le Touquet, and I add that I booked direct with the hotel which also saves money.
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