I stayed at the Hampton Inn & Suites Laval for one night, during a short business trip. I essentially made this choice because of the price, since, for this trip, the location what not important. The Hampton Inn brand is part of the Hilton chain and the stays allows collecting Hilton Honors points. The property This hotel is located in the town of Laval, north of Montreal, but far from the large shopping centers, but still in a commercial area where one can find several stores and restaurants. This is a small property. The hotel hall is small, but there is a large room next to it where breakfast is served. The room My room is spacious with a king size bed. A nightstands is placed on each side of the bed and on one of them, there are many power sockets. The ground is covered with a very dusty carpet that needs a clean-up real bad. What stricken me, when I got in to the room, was a strong displeasing odor. The air is very dry and you can smell dust in the air. I would go as far saying the environment is unhealthy and hard to breathe. There is a small work desk with a wheeled chair. There is only one power socket available on that desk. A coffee machine with pouches is available, but placed in the bathroom, which is unusual. An iron and its board are also available. There is no other equipment provided in this room, no fridge, no microwave oven. The closet is closed. HDMI and USB plugs are accessible behind the TV. The bed sheeting is worn out, but the bed is very comfortable and gave me an excellent night of sleep, if it wasn’t for the air quality in the room. The bathroom The bathroom is not very spacious. The counter area around the sink is sufficient. Everything is clean. The shower is in the bath. Services The personnel at the reception desk were cold and not friendly. At my arrival, the registering process was long and complicated. There were documents to sign and they took photocopies of my proof of ID. Breakfast was included in the room fare and served in a large room by the entrance hall. Free coffee was available all day. A little counter near the reception desk offered a small variety of snacks and cold beverages. The hotel has an interior pool and a large well equipped gym. Internet access (Wi-Fi) is free and works well. An exterior parking is available and is free. The devil is in the details: - Worn out sheeting. - Vitiated air in the room: dry and dusty. Suffocating. - Very dusty carpet. - Staff not friendly at front desk. Pros - Good price. - Free coffee all day. Cons - Room not well equipped, no fridge.
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