컴포트 인 로렐 - 포트 미드

Got to hotel at 12am , having a room reservation week ahead.Room was dirty the men working at night was polite and helpful trying to give me a decent clean room ,he try giving us 4 different rooms but all of them were not clean , bathrooms dirty with hair that looked like the previous customers had shaved. Bed sheets were dirty looking like foot prints, and garbage on floor. 1 of the rooms had a really bad smell that u couldn't even stand to smell . At 1:30 something i was offer a king bed on first floor i had to accept it because of my 21 month all . Had a 5 hour drive and was really fussy ready to be in bed sleeping. The room at first was seemed to look clean but bathroom wasn't the shower floor towel was really wet and counter was dirty with toothpaste as well the doorknobs. The following day once we worked up went to front desk to atleast have back a day of refund ( we made reservation for 2 nights) and was told they couldn't do anything about it because i accepted the last room and also because my reservation was made thru a 3rd party like ******* ect.. and had to call them to see if i could have a refund. I call orbitz and explain my situation and what was i told , they call the hotel and told me the lady that they spoke to didn't want to release or give me any refund back since i stay that night. I just did had time to be arguing or trying to get atleast one day at a clean place and had to clean it my self .I try to just deal with it . Never had this experience

The staff was nice, but the bedroom smelled really bad and we soon realized the closet was full of black mold. We had a full refund but needed to stay in that room for the night because there was no more rooms available.

I was very challenging meeting people every day was pleasurable, and the breakfast was good.

Lack of help Internet access problem. Breakfast food was not great. Front Service was not helping for TV room to fix. Also not know about internet issue much.

Ok for the nightly price The hotel is ok for the price we paid. The rooms size was good for a family of 4 staying in a 2 queen bed room. The hotel had a weird smell overall and tbe room smelled bad too, but the air conditioning covered it up. The breakfast was good. They didn't have any forks or knives, so that was difficult for us to eat the waffles and the sausages. There is a church in front of the hotel, so one of the nights when there was service, there was no room for parking in the parking lot, because apparently the church goers parked in the hotel parking lot. As I said, the hotel is ok for the price we paid.

Could be better, very old building, elevator is old it would take lot of time to go from 1st floor to 2nd floor.