호텔 발다르노

Classic style

완전히 수리가 필요한 호텔입니다. 방: 바닥에 더러운 카펫(TV를 작동시키려고 바닥에 있는 플러그를 보았는데 벽 근처에 5cm의 먼지가 보였습니다. 우리가 숨쉬는 먼지), 갈라진 벽(심지어!! 그리고 이것도 마찬가지였습니다) 동료 방에 있음), 물 2병만 들어 있는 냉장고, 물론 유료입니다. 그런데 제가 가장 심각하게 생각하는 점은 아침식사에 대해 말씀드리고 싶은 점입니다. 맙소사 평범한 음식이지만 건강상 문제로 천천히 먹기 때문에 브리오슈 반은 냅킨에 담아서 다 먹게 됩니다. 나중에는 침착하게(나는 음식을 버리는 걸 싫어해요!) 매니저가 나에게 다가와서 동료들 앞에서 음식을 방 밖으로 가져갈 수 없다고 말하는 것 같아요. 나는 당혹감을 느꼈다!!!! 크루아상 반 개에 대한 변명을 해야 하고, 모르는 사람들 앞에서 내 건강 문제에 대해 이야기해야 합니다. 부끄럽고, 부적절하고, 전문가답지 못했어요!!!! 그래서 저는 이 호텔을 절대 추천하지 않으며 다시는 돌아오지 않을 것입니다!

It was a late night at 10:30pm , June 21 2024.I have trouble ordered foods through my cellphone. And , I went to front desk to ask for help. The front desk girl, a pretty young tall skinny lady with pony tail decided to helped me to ordered food by using her App on her cellphone , even though she will leave works in few minute. I truly appreciated her kindness and professionality. This experience will create even more great memories to me & my family as first-time visitors to Italy . Also, in the future , this might be one of the reason to visit Italy again and stay at the same hotel when i visit the same area again. Thank you again!!

Staff and service are overall superb, with friendly and timely attention that seems like they cannot do enough for their guests. Wifi is mostly stable and enough to complete work and watch shows. Breakfast is a diverse array of continental style offerings - fruit, yoghurt and eggs for the gluten-free options. Morning coffee is made and presented with great enthusiasm - as it should be for such a delicious experience! Sound-proofing in rooms is excellent and the beds are more comfortable than most hotels. The lift also worked very efficiently, even during busy periods. There is a small fitness area in the underground level which could, perhaps, benefit from the addition of a rowing machine. A complete set of billiard balls would be appreciated (perhaps kept at reception with a small bond to ensure their return?). The turn-down and laundry service was quick and done to a high standard - the availability of a “Do Not Disturb” light, rather than a door sign (which inevitably falls off) was appreciated. We understand that Italy has come under restrictive rules about climate control due to a reliability on Natural Gas energy shortages. Unfortunately, we could not use the air con to cool our room down enough and were advised to open a window. Whilst the cool, Tuscan breeze did the job most of the time, we were unfortunately subjected to a squadron of mosquitoes plus a rude awakening by roosters and early morning deliveries at the nearby supermarket. Solutions could be to provide pedestal fans in rooms, for a little extra respite, and have bug mesh on the windows to keep the mosquitoes out. This really is the only reason we can’t give five stars and we hope that other solutions will become the norm in the future. The local area is brimming with delicious eateries and is very walkable. Taxis are easy to come by and trains to bigger cities are reliable. The Artisan markets on the last Sunday of each month are well worth it!

This is a 4 stars hotel from the 80’, now it’s just a 2 stars! The rooms are outdated, the beds are very hard, the breakfast is very basic. This is not a hotel where you will stay for more than 2 days. When they can upgrade the building and rooms; maybe it will be beter.

Non è la prima volta che mi fermo qui ben 3 notti e oltre la comodità della zona con i servizi inclusi questo Hotel ha una pecca a mio avviso che i bagni delle camere devono essere sistemati un attimo qui siamo rimasti agli anni 90…..certo la colazione più che ottima il parcheggio idem sotterraneo pulito assolutamente sì prezzo alto…ma 4 stelle sì ma i bagni…