홀리데이 인 익스프레스 라스 크루세스 노스(Holiday Inn Express & Suites Las Cruces North)

The hotel bathroom was on the gross side. Sewage smell when turning on the bathroom faucets. The shower needed a thorough deep cleaning; crud in the corners of the shower with what appeared to be mold on the shower head.

Convenient to highway. Everything in room was outdated (furniture, tv, etc). In bathroom, there was paint peeling on the wall above shower, and a water damaged area on wall. Seemed like a very cheap, poorly maintained hotel.

The floors were not very clean. There was old food/trash on the ground. The air conditioner didn’t work and the room was hot, and the beds were awful. Very thin mattresses, we could feel the springs and they caved in. Food for breakfast was disgusting. We had to leave and find another place to eat breakfast.

We usually love Holiday Inn Express, but I would not go back to this one. Room was in disrepair (drywall coming off wall.) The room was dark she felt unwelcoming. The girl at the front desk in the evening was there to do the most minimal amount she needed to for her job. I had wished we stayed anywhere else but here.

Somewhat difficult to turn into hotel due to traffic. Checkin was quick and staff very friendly and helpful.

Okay…but hand held shower in handicapped accessible room had disintegrated and needs to b replaced.

Cleanliness issues. Please have management contact me. Left my email with the FDA at checkout. Thanks

The staff was fabulous, but the temperature control in my room was not great (I had to turn on the AC despite temps getting down to freezing overnight). 15 minutes into breakfast they were out of coffee and the juice machine was broken. I do always enjoy the food at Holiday Inns and the staff was very good at keeping the hot dishes stocked.

The room was comfortable except for the pillows which were all soft despite the names on the cases.