Toucan Luxury Oasis - Heated Pool and Spa Option

Great property and very clean if i had to recommend anything the property needs a manual to show how all the amenities work. (Ex auto lights, master shower) 100% recommend this property

Nice large home with great location for what we did while on our visit. The only reason I didn’t give 5 stars is because it’s advertised as having a heated pool and hot tub, and while this is true as a guest you are not able to control the heat and/or jets to either. Instead we had to message our host asking for the jets and heat to be turned on. And while she did do this for us one night, they shut off right after we got in and when I messaged her about turning them back on she didn’t respond, in fact she completely stopped responding to my messages all together despite me requesting to have to heat/jets turned on multiple times. The entertainment system is complicated. We were able to use it thanks to the guest who typed up directions on how to use it and left it for future renters! Without that I don’t think we would’ve figured it out. The master bedroom shower is also strange….. the control knobs are weird and the water pressure is terrible for the overhead “rain” shower.

Beautiful Home This is a beautiful, comfortable, well-appointed home for a couple but especially for a family. There are a few things to note below but I would definitely recommend this rental. It has everything one needs for a fun and comfortable vacation including state of the art appliances. The mattress/bedding were comfortable but the pillows were not. I ordered an inexpensive memory foam pillow from Amazon for my 8 night stay. The baths are roomy but the master shower needs repair as the high hand held shower holder is broken and won’t adjust. I couldn’t figure out which knob controlled which shower head and they spun all the way around turning on and off and causing the high shower head to fall to the ground spraying water. I stopped using that shower after the first night. Fixing it and providing an instruction sheet would be most welcome. The same request of an instruction sheet for the theater would make a vast improvement. I could not figure out how to use the equipment as I am not a techy person which was very disappointing. It is nicely sound proofed with very thick carpet so I used the room for yoga. There is an extra charge for spa use (75 for 2 hours) and it will only heat to 85 degrees so I skipped. The pool area with BBQ was lovely. The property manager was easy to get a hold of which puts an out of state traveler at easy. Every time I called I reached a live person for assistance. All in all a very nice place to rent and vacation.