Apartamentos las Lilas

Had been so looking forward to visiting this complex after reading reviews and actually visiting reception when we've been in pdc. Zuzanne is lovely. Having had the apartment booked for 1yr we had requested an upstairs room, but on arrival reception was closed (Wed/Sun) we had been allocated room 621. Wasn't in the best place but 622/623 were worse. First impression was it seemed OK. Bedding was lovely and clean and that was about it. The toilet was filthy and I did mention this to reception the following day as we had to wipe it before using. We had thought that was it until using the shower, it was full of black soap scum and just muck, didn't look like anything had been cleaned in a while and same was for the cooking utensils which were full of food, the fridge had a horrible food smell too. The complex was full of much older people who seemed to treat it like it was their own place, all shouting to each other and playing music quite loud and sat there eating cereal. There wasn't many sunbeds and the ones there had towels on them first thing in the mornings so we never got to go around the pool. Also right outside our apartment was a rubbish bin that was overflowing with rubbish most days. Not sure why people don't use the bin in the apartment. Towels are meant to be changed every 3 days and ours never got changed at all in the week we were there, the bin was emptied on the Monday but no cleaning etc was done whilst we stayed there. I saw a woman (guest) walk up our path to go under the stairs to get next door and then to top that on our last day, we came back to find someone had been sitting on our patio (probably in the sun) had left magazine on the table. Came in the apartment and there was a cockroach crawling out of the bathroom door frame. These apartments are in a fantastic location however that's about it, they are filthy and I'm not sure how people say they are clean.

On arrival the room wasnt very clean and there was dirty plates and cups in the cupboard and although the maid came in most days it was never really cleaned. There seemed to be a lot of long stay old aged brits staying there and they treated the place like it was for their sole use . the only good thing here was the location but i wouldnt go back.