W2551PNseanm
2024년 8월 10일
Terrible hotel. Dirty, outdated and very badly run. Rooms ok but in serious need of modernising. Sleep non existent as supposed air con blows hot air on you! Plastic chairs on balcony are a death trap, one actually collapsed whilst I sat on it (I'm of slime build) injuring my arms. Upon inspection of the remaining chair I can see why it collapsed as they are cracked and worn on all the legs. Reported to staff 3 timed before anyone would listen, but they simply removed the remaining chair, so we could no longer sit on balcony! Reported to rep but got told they had no chairs left! This is a serious health and safety issue though regthe state of the chairs (ill add photos). The food is diabolical, if you have kids which we had prepar to eat out a lot as literally nothing for them. The drinks aren't much better. Staff are rude and have no time at all fir the guests, the blond bar lady and older pool bar man are particularly unpleasant. Reception staff don't seem to know what they're doing either. They let us keep our room on a few extra hours on checkout day (I think to try and shut us up about the chair) but then tried to be intimidating regarding us staying too long in it! They got told politely to get lost! The pool area is filthy, cigarette butt's, cups, straws and general litter never gets lifed from 1 day to the next, the pool attendant simply brushes the previous days rubbish under the beds each morning. If you look in the pool you'll also see the dirt lying at the bottom of it. The disco/bar area is also filthy, your shoes stick to the carpet if you sit too long, although this shouldn't be an issue as you'll move pretty quickly once you see the cockroaches crawling out of the furniture (see photos). In short this hotel should be shut down on health and safety grounds, you'd have to be mad to stay here.
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