리리뷰어Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment.
The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning.
Here is the list of things that were missing compared to a standard hotel experience:
- no kettle (had to be asked for)
- just two paper/plastic cups in the bathroom, no ceramic mugs in the room
- no tea, coffee or anything really to have a snack with
- no safe in the room (common one at the reception)
- no fridge (seriously?)
- no slippers (and they don’t provide them)
- no towel heaters or radiators in the room
- just 3 towels for two people, no hand towels
- no bath robes
- no bide or hygienic shower
- no toilet brush (are you for real?)
- one trash can (without a bag)
- extremely small rooms, no adequate space for two luggage bags
On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited.
The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned.
The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.
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