홀리데이 인 익스프레스 톨레도 노스(Holiday Inn Express Toledo North)

so I had a misunderstanding about check-in time early check in time and I do believe he was the owner of the hotel accommodated my needs when he did not have to because the mistake was mine but it was an honest mistake because I just did not understand the process. The gentleman was very very kind and understanding and nowadays customer service is not like it used to be so needless to say it was refreshing to come across this gentleman who still had old-school customer service skills I’d like to thank him again! although my card was double charged and I still have not received it back I paid online through this app but they also charged me at the property but I’m sure they will take care of it I’m just not sure the right person was told but I’m calling back but other than that it was a beautiful wonderful stay!

Room smelled of cigarettes and the air was not working properly at first, bed was comfortable and room was clean. Pool was smaller than expected but okay

The staff was very friendly and welcoming. They made check in very easy! We will be back! Thank you!

Very nice stay very clean but there was a leaking ceiling when walking in so cold water dripping on you wasn’t so pleasant and the sidewalk is very icey.

Staff members and cleaning crew members were very nice rooms very clean and yes my wife and I would love to stay there again. Thank you for a great stay.

Staff very friendly and hotel modern. Room was adequately clean. Had my wife been there then there would have been trouble as the bed linens had not been changed between guests. Found some ones hair in the bed and sheets smelled like perfume. Bathroom was clean enough, barely. Breakfast was far better than I was expecting for a hotel breakfast and morning staff there were helpful and friendly as well.

Clean rooms, modern look, EXTRA EXTRA towels already in the room. Nice comfortable bed and pillows! Friendly staff definitely plan on staying here again.

Very clean, well kept Hotel. Room was spotless. And the staff were all friendly, personable.

Bedding was dirty, boxspring had boogers and dirt, so that was off putting. The area was quiet, so that was a plus. Probably wouldn’t stay again though, as the dirty bed made me uneasy. Staff was pleasant and nice