비치우드 리조트

Just returned from the resort, 2 night stay including the meal plan. Resort is beautiful and spotless , rooms grounds and lobby. We stayed in the lodge tree view room sharing a communal fridge, microwave and coffee machine. Meal plan included dinner and breakfast. Large portions, for dinner with daily specials. The 2 days we were there had buffet breakfast with a large selection. Great place for children of all ages, with aqua gym and salt water pool. Had a Great stay.

In all of my experiences staying at resorts, I have never been told that a request was “minute” in significance. Those were the exact words used by the OWNER of Beachwood Resort when asking for a mixed drink. Dave had more important things to worry about other than helping a paying guest. If he couldn’t help me at that particular moment, “give me a few minutes and I’ll get it to you” would have sufficed. Just want to be clear - one of his staff members made my friends and I the most delicious Palomas to enjoy our first night and they were delightful. We figured it wouldn’t be too much to ask for the same drink a couple of days later. I was staying here with a group of 11 people and we paid a premium not only for our cottages, we rented a boat and bought drinks and snacks on the daily. After the owner was dismissive, we didn’t want to pay a penny more. This will be the last time we stay here. To see someone have no desire to retain customers and to treat them with little respect, or should I say ‘minutely’, is why I am writing this review today. I am completely taken aback by this behaviour. The owner was condescending and downright rude. The bar was closed most of the time, so when it was open, we rushed over to enjoy some more delicious drinks. Apparently the owner, as well as some of his staff, were not willing to go the distance to grab an ingredient for a drink I was served the day before. On top of that, the restaurant was completely booked every night for dinner, where only a few tables were being served. There is only one chef on the premises, so there was no availability to eat on-site. That is something that would have been nice to know the moment we checked-in. I understand the challenges that come along with labour shortages, but there is a right way and wrong way of saying and doing things. The owner is way over his head and the rudest man I have ever encountered. My friends and I (3 families) booked two full-sized cottages. This is not the first year we’ve stayed here - we came during the pandemic and were prepared to have little expectations. We figured we would give this place another chance. Other than the nice view - what view wouldn’t be nice by the lake - we weren’t impressed! The cleaning staff left the floors soaking wet when we arrived. Some rooms smelled moldy, there were insects stuck all over the window sills and most of the glasses in the cottage still had lip stains on them because they weren’t cleaned very well. It was a very ‘minute’ experience for us considering the price tag. We feel taken advantage of for what we paid. The only saving grace were the guests/families staying at this resort - they were very lovely people. If you’re wondering if this place is any good, look somewhere else. Find a place that won’t rip you off and treat you like a human being.