윈게이트 바이 윈덤 레이크 찰스 카지노 에어리어

The bed has ants. Hope you pay attention to hygiene !

Clean hotel. Comfy beds. Good breakfast. Quiet. Safe location. Excellent friendly and professional staff service. Overall had a wonderful stay. Will recommend and stay again whenever in town. Thank you!

Our June 2025 Stay Upon my arrival at the hotel to check-in on Wednesday 6/18 in the afternoon, there was no one at the front desk. The clerk was found outside smoking and playing on her phone and never even looked up at people coming and going. I had to ask to be checked in. The next morning, we went down for breakfast and the attendant for that day was too busy visiting with the front desk clerk to notice that many food items had runout and needed to be refilled. It seemed to be quite an inconvenience for her. On another trip in the afternoon, the front desk clerk was once again outside smoking and on her phone not even acknowledging guests coming and going. We utilized the exercise room and the tv did not work and it was very hot in there. Everything else was ok and as expected. The other staff members were very good and professional.

Check in staff friendly. But check out staff very unfriendly. Had peeling paint in window sill, rust on door knobs in room, had mold and mildew, calcium build up in bathroom. No hand soap and no body wash in bathroom. Kleenex box was empty. This property needs a major overhaul. This was just a 1 night stay and I won’t stay again.

I would have like housekeeping to come everyday or at least every other on my one week stay. If you don't then you should really let people know when they check in

The rooms are very dated. Our first room had issued with the bathroom and sofa but we ended up leaving it because it was right next to an electrical room that made the entire bed vibrate. I had to leave and sleep elsewhere. The staff moved us to another room, which was a different room type. Much better but still very dated and in need of a renovation.