디즈니 그랜드 플로리디언 리조트 & 스파

這家酒店非常好，離MK最近，酒店二層直接可以乘坐小火車一站就到MK，晚上從MK出來乘坐火車的人特別特別特別多，這時候就可以到2號碼頭乘坐遊船回酒店。來奧蘭多迪士尼全程衹需要住一家酒店就好，完全不用換酒店（別問我是怎麼知道的）。這家酒店有遊船、火車、巴士可選擇，還可以用UBER，很方便的。 酒店房間很大，衞生很好，有手持花灑，不是那種掛牆式摘不下來的，也方便。 酒店餐廳21:00準時關門，我們回來晚了，晚飯沒吃成，啃了半袋餅乾，想回酒店吃晚餐的話，要安排好時間。

マジックキングダムのシンデレラ城が、湖の対面に見られるお部屋で、ベランダから花火が観賞できて、ロケーションは最高でした😄

體驗一般 還可以吧

This used to be a well managed and magical hotel but our last trip has seen a noticeable decline in service standards. Renovations are having a major impact on guest experience - this isn’t minor stuff so don’t think it is.!!! Work is loud, inconvenient to guests (elevators out of operation causing long delays to get between floors) whilst work is going on in the hotel at obscene times (on more than one occasion waking family members). Experience was summarised by the nearly one hour wait for cases to be collected from the room today. When escalated to the bell hop manager, Lauren - who gave the impression she couldn’t have cared less - I was told that this kind of wait “was not unusual” and “normal”. I can certainly confirm whilst it might now be normal for the Grand Floridian it certainly isn’t for genuine service- led hotel chains like the Four Seasons and Ritz-Carlton. It is only for the fact today is our last day and I’d already missed out on a timely hour of the park with the family that stopped me escalating to senior management. As long-time visitors to Disney over the last two decades it is sad to have seen standards drop so much. There are some experienced Disney staff - such as Sergio in the cafe and the club level concierge team - who are still fighting the Disney experience fight but I fear they are becoming outnumbered……..

Stayed at the Grand Floridan Hotel, the hotel pool is just a breeding ground for thievery! If you don't carry all your possessions with you to either the bar, toilet or even if you go in the pool then you will be lucky if it will be there when you get back! This isn't other guests either this is the staff or what they like to call "cast" Absolutely shocking behaviour from the hotel manager by saying items are in a public place and have been lost or moved by a member of staff for safe keeping?? I've been in hotels all around the world and if things are left then they are still where they were left or put in lost and found - this hotel is a free for all for their staff to take guests property. Disgusting behaviour!!

No service, just embarrassment when they saw I had a mimosa in my hand for arrival. Staying at the club level for my eight year anniversary of being married here and was denied my massage without warning for having any alcohol prior to appointment. Very disappointing service. Would not recommend.