아메릭인 바이 윈덤 레이디스미스

I did NOT stay at this property because they say they pet friendly but only have a very small amount of rooms are indeed pet friendly. They did not have one available for us and our pet when we arrived and checked in so we wanted to cancel and get a refund…but they would NOT LET US!!! Still dealing with this nightmare and their horrible manager Cheyenne.

breakfast was not ready at the appointed time. not a very good selection when it was ready.

We’ve stayed at this property a few times in Lady Smith Wisconsin since there is only two major hotels in the area close to our son, daughter in-law and grand babies,

disappointment first said Couldn't find my reservation then when I showed her on my phone she found it then charge my card three times and kept telling me it wasn't going yet on my end it was showing processed. Manager came in at 2:00 AM and fixed it. Room was filthy bed cover had blood dropped and stained urine. The bathtub was dirty I couldn't use the whirlpool in the room it was dirty and had hair from previous Person. Their air conditioner made clicking in and loud noises every time it came on. I checked out two days early they never said anything and never refunded my money for the other two days that I checked out early. I've stayed here years ago and it was great this is one of the worst experience and I would never recommend this place. Even when I checked out and gave them my room keys they didn't even acknowledge it. I paid for 4 nights I was only able to stay two cause I just couldn't do it anymore I wasn't sleeping I couldn't turn the lights off because I was afraid of what might come crawling out. I even went and bought a sleeping bag to sleep in

Bruce Patricia, mrs. Moore. The sheets a nd beds are just fine. The rooms are s parkling clean We rarely see any staff so hard to rate them breakfasts ard slways fine. Nice to have the pool finally open. I imagine it takes a lot ofattention. I remember in our last stay, the bill had an unusual number of "special s er vices" added to the bill, taxes etc., which added at least 30 percent to the advertised rate. Not out of sight but still unexpected. Thank you. Pat moore

Saved the day After checking into a very awful motel near by and walking out, this place was a palace. It was nice and quiet, the room was clean, and the staff was friendly. Very glad I was able to book a room last minute.