세크리츠 바이아 레알 리조트 & 스파 - 어른 전요(+16)(Secrets Bahia Real)

Todo genial recomiendo habitación con vista al mar

첫날부터 나쁘고 Priveledge 클럽을 예약했고 비쌌습니다. 방에 Chromecast가 있어야 했습니다. 누락된 경우 엔지니어가 주말에 쉬기 때문에 2일 정도 걸릴 것이라고 들었습니다. 날씨가 끔찍해서 TV에서 무언가를 봐야 했습니다. 방을 다른 방으로 옮겼고 소음으로 인해 우리는 밤새 깨어 있었고 그날 밤 다른 방에서 잠을 자야 했습니다. 밤새도록 보일러 소리가 들렸고 상당히 시끄러웠습니다. 직원은 소음에 대해 아무것도 모른다고 말했지만 엔지니어는 들었습니다. 다시 조용한 스위트룸으로 옮겼습니다. 훨씬 좋았습니다. 배터리가 문에 들어가 방에 들어갈 수 없었습니다. 이런 일이 몇 번 있었고 마지막으로 메커니즘을 변경해야 했을 때 목욕 가운을 입고 방 밖에서 기다리게 되었습니다. 사우나에서 돌아온 후 30분간 첫 번째 이동 후 우리는 발코니의 옷걸이에 수영 재료를 묶은 채로 두었습니다. 우리는 직원에게 이것을 말했고 그들은 거기에 없다고 우리에게 돌아 오는 데 2 ​​일이 걸렸습니다. 이 품목들은 꽤 비쌌습니다. 선호하는 클럽은 식당에서 우리에게 전용 좌석 공간을 제공했는데, 식사하는 사람들이 추가 비용을 지불하지 않았을 때 그들은 옮겨졌습니다. 한 폴란드인 부부가 앉았고 웨이트리스가 폴란드인이었기 때문에 그들은 머물 수 있었습니다. 1주일에 3000유로 이상 숙박하고 100유로를 돌려받았습니다. 다시는 방에 개미가 있고 안전한 배터리가 사라졌습니다. 전반적인 관리가 매우 부족했고 훌륭한 직원 Nati 한 명이 우리를 많이 도와주었습니다. 아침의 음식은 좋았고, 저녁에는 Market 카페의 음식은 간단하고 좋지 않았습니다.

훌륭한 호텔. 바로 해변에 있습니다. 수영장 지역. 선택할 수 있는 여러 레스토랑. 스파는 첫날 날씨가 좋지 않았을 때 환영받는 대접이었습니다. 직원들은 친절하고 도움이 됩니다. 문제 없다. 추천합니다.

항공편이 연착되어 체크인 시간에 매우 늦게 도착했지만 직원들은 매우 친절했고 호텔 바는 오전 12시 45분까지 열려 있었습니다. 친절한 직원들 덕분에 머무는 내내 편안하고 기분이 좋았습니다.

It was my husband and I’s first trip to Canary Islands for his birthday. Although we did write in the notes that we were celebrating his birthday the hotel didn’t do anything to make it special which we were a bit surprised about. I would say the pros about this hotel is that the location is great, rooms were fantastic (although we requested a queen bed they gave us two single beds pushed together so at night one of us would sort of fall through which was a bit annoying as we had to keep pushing the two single beds together), the surrounding beach was beautiful, and the staff were very helpful and friendly. The only con I would give to this property is that on a beach vacation we had obviously only packed summer wear. The restaurants in the hotel (even the buffet dinner restaurant) came with a VERY strict formal dress code which we did not know about and they did not let my husband in as he was wearing shorts which I thought wasn’t fair. There should be at least one restaurant in the hotel during dinner time that does not require a dress code as people don’t tend to bring long pants/trousers to a summer/beach holiday! It was especially upsetting as it was his birthday dinner… we ended up walking to town and actually found a bunch of great local restaurants!!! Therefore, overall it is a great hotel and I would recommend it but do not go for dinner at the hotel - go somewhere local instead! (You’ll pay less, get more options AND there wont be a strict formal dress code)

It is a beautiful property very well maintained. The service is not what I would expect for a 5 star restaurant. The employees are only going through the motions. It appears there is dissatisfaction with the new ownership amongst the employees. The food is average at best. It is the only 5 star resort I’ve stayed with no concierge. David at the front desk and the bellman were very accommodating and did everything they could to make our stay pleasant. The rest of the fronts office staff were either unhappy or run off their feet.

Nice hotel, garden view was a real disappoin**ent. Room was nice and overall a pleasant holiday. Staff excellent. Food was high quality and very well presented. Unfortunately the dress code was not enforced, with jeans and T- Shirts common, this would not happen in a 5 star but seems to be the norm in Spain. Pool areas clean and very well cared for.

Amazing week in Fuerteventura. Staff very kind. Breakfast buffet not 100% at 5* level. Maintenance of the installations should be paid more attention.

Overall it's a nice hotel with good food, attentive staff and generally very clean. The rooms aren't that modern but they're absolutely fine. The immediate surrounding area is very run down and derelict. Due to rocks on the shoreline this prohibits a safe access to the water. You need to walk a fair way up the coast before you can walk into the sea from a sandy beach. A small thing which was annoying to me was the dress code for breakfast, lunch and dinner. This was not explained at the time of my booking, resulting in me having to purchase new shoes trousers and collared shirts just so I could access the hotel restaurants.