The hotel is new, clean, and has nice features (pool, gym, roof top bar). The aesthetics are consistent with the brand. However, sound proofing between rooms and floors is terrible. Noisy neighbors above, below, or adjacent to a room will be heard. Front desk service was limited in the range of services provided, and, while not unfriendly, impersonal. Bar and restaurant service was much better. I will look for another hotel next time I need one near the SJO airport.
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